LeadStack Inc.
is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce.
As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
*Job Title: Collections Specialist*
*Location: Redwood City CA 94065*
*Duration: 12 months contract - Hybrid role 2 days Office*
*Payrate: $20/hr - $22/hr on W2*
*Job Description:*
• Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
• Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
*The essential requirements of the job include:*
• High volume emails to assigned to assigned customers.
• Strong verbal and written communication
• Work with all internal departments to resolve tax or other discrepancies.
• Strong follow up skills.
• Strong reconciliation skills.
• Ability to search and organize outlook emails, create folders, and notate in Oracle.
*It would be a plus if you also possess previous experience in:*
• 3+ years of collections experience AR activities
• Oracle 12, Microsoft Word, proficient in Excel.
• Strong customer service skills
• Positive communication and phone demeanour.
• Team player and able to multi-task daily
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.
com/careers/
Should you have any questions, feel free to call me on (415) 322-5419 or send an email on akarsh.
yathiraj@leadstackinc.
com
Job Type: Contract
Salary: $20.
00 - $22.
00 per hour
Expected hours: 40 per week
Weekly day range:
* Monday to Friday
Work setting:
* Office
Work Location: In person
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