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Posted : Thursday, August 08, 2024 07:54 AM
Amanda Crawford
Computer Savvy Punctual,Driven,Detailed Oriented.
San Leandro, CA 94579 Work From Home experience, Sterile Processing, Central Supply, Admin assistant , Customer Service, Customer Support,Call center and office assistant, Heavy collections, medical Records A/R Accounts Payable, Medical Biller, Medical Records,Clinical Assistant, Patient Care rep.
Infusion coordinator, Prior Auth specialist, eligibility specialist.
Authorized to work in the US for any employer Work Experience Scheduler / Assistant Mananger Optimum Divine Care - San Leandro, CA January 2023 to Present • Answering phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments • Scheduling appointments for patient consultations, procedures and visits with medical personnel • Liaising and coordinating with health care professionals about schedules, patients and any changes • Accepting and submitting insurance claims and payment, as well as performing billing duties Medical Records Clerk(Temporary) Mercy Hospital - California January 2021 to October 2022 • Distribute medical charts to the appropriate departments of the hospital • Maintain accurate records by following hospital procedures • Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner • Keep all medical records confidential and protected • File all patients’ medical records and information • Supply the nursing department with the appropriate documents and forms • Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records Prior Authorization Specialist/ infusion coordinator East bay rheumatology - San Leandro, CA January 2016 to February 2021 Receive and verify requests for prior authorizations and ensure that they are administered properly Consult with presiding doctors or nurse managers to obtain clearance for the necessity of treatment Look through insurance plans in a detailed manner and process required referrals Sort medical records and submit them to the carrier in a bid to expedite the authorization process Keep medical staff in the loop about any delays or problems in obtaining authorizations Apply billing and coding principles in sync with government policies and standards Ascertain that insurance carriers’ documentation requirements are completed and that all copies are placed in patients’ medical records files Verify patients’ benefits and ensure that proper prior authorization and re-authorization is obtained for additional treatment.
Infusion coordinating preparing patients charts for infusion nurses, Ordering patient infusion medicine,packaging medication for the prior week.
Matching milligrams and dosages of doctors orders and creating chart notes for doctors.
Human Resources, Payroll & Accounting Handling all new hire on board documents enter daily credit card statements into Quickbooks.
Processing payroll, setting up new hires through ADP time and attendance portal managing employees PTO and accruals per pay period through ADP.
Clinical Assistant/ Patient Care Coordinator Stanford Children's Health/Lucille packard ( ONE YEAR CONTRACT POSITION) - Menlo Park, CA January 2015 to January 2016 Taking incoming calls from patients, scheduling appointments follow up and fully registering patients that call in with a referral.
Working directly with thr MD and nurse practitioner refilling prescriptions making sure urgent referrals are top priority.
Working the work ques where all missing registration needs to be corrected and ch entered into epic system.
Verifying patients insurance making sure insurance is verified and eligible before appointments are made.
Neurology,Dermatology,&Urology Depts Collections Representative Collection bureau of America - Hayward, CA March 2009 to April 2014 Collection Bureau of America03/09-04/12 Fill-in Receptionist/Debt Collector/medical collections/ medial billing insurance •Make multiple outbound calls for collections on past due bills •Send out detailed bills and process credit card payments accordingly •Set up payment plans for customers with outstanding debt amounts when necessary •Medical billing Education Certificate of Completion in Sterile processing Pacific College - Hayward, CA October 2020 to May 2021 Certificate of completion in Medical insurance billing Online Medical billing - Hayward, CA 2016 to 2016 AA degree in Business Chabot college - Hayward, CA 2005 to 2008 High school diploma in College prep Newark memorial high - Newark, CA 2002 to 2005 Skills • EMR System, net suite,quick books,Epic, Medismart, Allscripts,Excel, Microsoft word,outlook ,PowerPoint ,Sap, (7 years) • Google calendar,Rehab,Epic, Salesforce, Basic Scheduling training, Verifying Insurance Real time eligibility (6 years) • Rehab , outlook (4 years) • Medicaid • Health Care, Epic, EMR system, excel, ms word, outlook 10key (7 years) • Scanning • Health Care (2 years) • Medical Office Experience (6 years) • Medical Collection • Medical Billing • EMR Systems • Accounts Receivable • Medical Records • Medical Terminology • Medical Coding • CPT Coding • Customer service • Microsoft Excel • Typing • Infection Control Training • Hospital Experience • HIPAA • Experience Administering Injections • Patient Care • ICD-9 • Medical Scheduling • Office Management • Management • ICD-10 • Phone Etiquette Awards Marketing and business June 2006 Outstanding Excellence Award March 2018 Recognized for being the individual who makes meaningful connections with team members amen always going above and beyond to make patient care is always first.
Certifications and Licenses Certificate medical billing Present Schedgistration certificate of completion Present CPR/AED June 2020 to June 2022 Healthcare/Provider CPR/AED First Aid BLS Driver's License Certified Sterile Processing Tech June 2020 to Present • Use equipment to sterilize and decontaminate surgical and patient-care equipment • Log usage and maintain sterilization and decontamination equipment • Receive and track equipment to be used elsewhere in the facility or in other hospital facilities • Collaborate with surgery team leads to ensure timely processing and availability of critical equipment During class my job was to Perform decontamination, preparation, sterilization and distribution
San Leandro, CA 94579 Work From Home experience, Sterile Processing, Central Supply, Admin assistant , Customer Service, Customer Support,Call center and office assistant, Heavy collections, medical Records A/R Accounts Payable, Medical Biller, Medical Records,Clinical Assistant, Patient Care rep.
Infusion coordinator, Prior Auth specialist, eligibility specialist.
Authorized to work in the US for any employer Work Experience Scheduler / Assistant Mananger Optimum Divine Care - San Leandro, CA January 2023 to Present • Answering phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments • Scheduling appointments for patient consultations, procedures and visits with medical personnel • Liaising and coordinating with health care professionals about schedules, patients and any changes • Accepting and submitting insurance claims and payment, as well as performing billing duties Medical Records Clerk(Temporary) Mercy Hospital - California January 2021 to October 2022 • Distribute medical charts to the appropriate departments of the hospital • Maintain accurate records by following hospital procedures • Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner • Keep all medical records confidential and protected • File all patients’ medical records and information • Supply the nursing department with the appropriate documents and forms • Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records Prior Authorization Specialist/ infusion coordinator East bay rheumatology - San Leandro, CA January 2016 to February 2021 Receive and verify requests for prior authorizations and ensure that they are administered properly Consult with presiding doctors or nurse managers to obtain clearance for the necessity of treatment Look through insurance plans in a detailed manner and process required referrals Sort medical records and submit them to the carrier in a bid to expedite the authorization process Keep medical staff in the loop about any delays or problems in obtaining authorizations Apply billing and coding principles in sync with government policies and standards Ascertain that insurance carriers’ documentation requirements are completed and that all copies are placed in patients’ medical records files Verify patients’ benefits and ensure that proper prior authorization and re-authorization is obtained for additional treatment.
Infusion coordinating preparing patients charts for infusion nurses, Ordering patient infusion medicine,packaging medication for the prior week.
Matching milligrams and dosages of doctors orders and creating chart notes for doctors.
Human Resources, Payroll & Accounting Handling all new hire on board documents enter daily credit card statements into Quickbooks.
Processing payroll, setting up new hires through ADP time and attendance portal managing employees PTO and accruals per pay period through ADP.
Clinical Assistant/ Patient Care Coordinator Stanford Children's Health/Lucille packard ( ONE YEAR CONTRACT POSITION) - Menlo Park, CA January 2015 to January 2016 Taking incoming calls from patients, scheduling appointments follow up and fully registering patients that call in with a referral.
Working directly with thr MD and nurse practitioner refilling prescriptions making sure urgent referrals are top priority.
Working the work ques where all missing registration needs to be corrected and ch entered into epic system.
Verifying patients insurance making sure insurance is verified and eligible before appointments are made.
Neurology,Dermatology,&Urology Depts Collections Representative Collection bureau of America - Hayward, CA March 2009 to April 2014 Collection Bureau of America03/09-04/12 Fill-in Receptionist/Debt Collector/medical collections/ medial billing insurance •Make multiple outbound calls for collections on past due bills •Send out detailed bills and process credit card payments accordingly •Set up payment plans for customers with outstanding debt amounts when necessary •Medical billing Education Certificate of Completion in Sterile processing Pacific College - Hayward, CA October 2020 to May 2021 Certificate of completion in Medical insurance billing Online Medical billing - Hayward, CA 2016 to 2016 AA degree in Business Chabot college - Hayward, CA 2005 to 2008 High school diploma in College prep Newark memorial high - Newark, CA 2002 to 2005 Skills • EMR System, net suite,quick books,Epic, Medismart, Allscripts,Excel, Microsoft word,outlook ,PowerPoint ,Sap, (7 years) • Google calendar,Rehab,Epic, Salesforce, Basic Scheduling training, Verifying Insurance Real time eligibility (6 years) • Rehab , outlook (4 years) • Medicaid • Health Care, Epic, EMR system, excel, ms word, outlook 10key (7 years) • Scanning • Health Care (2 years) • Medical Office Experience (6 years) • Medical Collection • Medical Billing • EMR Systems • Accounts Receivable • Medical Records • Medical Terminology • Medical Coding • CPT Coding • Customer service • Microsoft Excel • Typing • Infection Control Training • Hospital Experience • HIPAA • Experience Administering Injections • Patient Care • ICD-9 • Medical Scheduling • Office Management • Management • ICD-10 • Phone Etiquette Awards Marketing and business June 2006 Outstanding Excellence Award March 2018 Recognized for being the individual who makes meaningful connections with team members amen always going above and beyond to make patient care is always first.
Certifications and Licenses Certificate medical billing Present Schedgistration certificate of completion Present CPR/AED June 2020 to June 2022 Healthcare/Provider CPR/AED First Aid BLS Driver's License Certified Sterile Processing Tech June 2020 to Present • Use equipment to sterilize and decontaminate surgical and patient-care equipment • Log usage and maintain sterilization and decontamination equipment • Receive and track equipment to be used elsewhere in the facility or in other hospital facilities • Collaborate with surgery team leads to ensure timely processing and availability of critical equipment During class my job was to Perform decontamination, preparation, sterilization and distribution
• Phone : NA
• Location :
• Post ID: 9060362821
