Kathleen G.
M: show contact info
Results-driven Sales/Account executive strategist with 10+ years of achievement in driving revenue and proven
ability to increase sales, retain business accounts in highly competitive markets.
Tenacious in building new business,
securing customer loyalty and forging strong relationships with external business partners.
Solid
track record of upselling techniques as well as implementing additional processes that drive
profitability.
Recognized for ability to communicate with customers and provide exceptional
service that ensures client retention and positive feedback.
EXPERIENCE:
1/2019 - 6/2023
Market General Manager
San Francisco Bay Area & Remote
Skills: Business development · Team Management Skills: Interpersonal Skills · Sales · Account retention & contract negotiations
Software Account Manager
California, United States
Best in class fully customizable Automotive software for a Dealership of any size.
Best in class fully customizable Automotive software for a Dealership of any size.
AutoVision was a leading competitor to one of the largest names in the automotive world.
Providing automotive software solutions and 4 pillar data to consumers in real-time.
We served dealers, wholesalers and service shops on a single, connected enterprise platform.
With an exceptional small group of people, I was able to help grow the company into what it is today.
Reynolds and Reynolds acquired AutoVision in the early Summer of 2023.
- Strategic Planning for Dealers goals
- Contracts
- Software Presentations
- Customer Support
- Platform Training
- Account rep
- Campaigns
- Performance management
- Asset Management
- Vehicle Evaluation
- Vehicle Acquisition
- Market expansion
- Franchise Account Management
- Asset Management -Vehicle Evaluation
-Account configuration
-Syndication
-Data mapping to landing sites
-Analysis
-3rd party management etc
-Vehicle Acquisition -Independent -Franchise
Skills: Interpersonal Skills · Sales
10/2017 – 2020
DealerCMO ; San Jose, CA
Results Manager / B2B Sales
• High-Impact Sales Presentations, Proposals, Closing Strategies via Join.
me & in store visits
• Lead Qualification, Prospecting, Outbound Cold Calling and warm calling, Appointment scheduling,
Follow up
• Territory Management, maintain thorough knowledge of product and service offerings in order to
make recommendations
• Maintained a clean database, documenting all customer inquiries and detailing notes to review future
calls in order to cement relationships with key clients and maintain revenue streams.
• Team Leadership, training, Dynamic, Team Building, Strategic planning and Forecasting
• Negotiations, Contract handling, Gathering data for analysis, Final review
6/2017 – 1/2019
Law Associates; Hayward, CA
Executive Assistant
• Coordinated executive communications, including taking calls, responding to emails and
interfacing with clients
• Scheduled meetings and appointments and manage travel itineraries
• Maintained and organized filing system of paper and electronic documents
• Upheld a strict level of confidentiality, sustained a level of professionalism among staff and
clientele
• Word, Excel, PowerPoint
• Arranged events to take place outside of the workplace
2/2012 – 4/2016
RESA Power Solutions; San Jose, CA
Business 2 Business Development
• Handle 90+ calls daily, with duties including signing up new customers, retrieving
customer data, presenting relevant product information.
• Customer Retention
Phones
• Excel
• Word
• Quotes
• Record keeping
• Sales Support
• Marketing Inventory
• Orders, Tracking & Distribution
• Promotions
• Follow up
• Research
• Lead generation
• Assistant (Ran errands for executive's & handled Company credit cards)
• ACT member / Committee devoted to building company morale.
I assisted with ideas for our
monthly company events; Negotiations, Quotes, Ordering, Set up, Coordinating, Multi-tasking, Creative
arts, Research & Reports.
8/2008 – 12/2011
Styles; Santa Clara, CA
Sales Associate, Store Manager
• Sales
• Phones
• Cashiering
• Customer relations
• Bank deposits
• Inventory
• Distribution of marketing material
• Managed sales associates
• Trained new hires
• Data/ reports
• Conference calls
• Loss prevention
• Project team manager
• Merchandise displays
3/2004 – 8/2006
Stevens Creek Mitsubishi; Santa Clara, CA.
Internet fleet, Sales associate, Special finance assistant
• Phones
• Application processing
• Credit check
• Customer relations
• Marketing
• Car sales
• Inventory
• Follow up/ scheduling
• Data entry
• Special Finance
EDUCATION:
Enterprise High School; Redding, California
High school Diploma
References & Letters of recommendation:
Available upon request
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