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Posted : Thursday, February 29, 2024 09:24 PM
The District Attorney's Office is seeking a dedicated professional to join the management team as the Office Services Manager.
About the Agency: The San Mateo County District Attorney’s Office mission is to prosecute adult and juvenile offenders, provide services to support victims, enforce consumer and environmental laws, provide legal and investigative support to public safety partners and to remain committed to the principles of equity and transparency in seeking justice and greater public safety.
To that end, we are committed to ensuring that no member of our office will seek or obtain a criminal conviction or seek or obtain a sentence of any individual on the basis of race, ethnicity, gender, gender identity, sexual orientation, religion, or disability.
The Position: The Office Services Manager plans, organizes, directs and coordinates the operations of the legal office support services and electronic records systems of the District Attorney's Office and assists in the development, implementation and evaluation of goals, objectives, policies and procedures related to these functions.
The manager selects, trains and supervises subordinate support staff and oversees applications and systems and provides expert direction in the development and enhancement of electronic systems.
Rewarding Aspects of the Job: Each day in this department is unique, offering a wealth of learning opportunities, as our office and duties intersect with various other departments within the county and judicial systems.
By joining our diverse and hardworking team, you will be a part of a group dedicated to public safety, working with the newest technology and supporting members of the office.
Challenging Aspects of the Job: In this role, you will be managing multiple requests to support essential functions of the office and our community of law enforcement agencies, the courts, and the public.
Time-management and organizational skills as well as attentiveness to detail are skills that are essential in order to succeed in this position due to legal deadlines and requirements.
As the Legal Office Services Manager: You will succeed if you can adapt to changes in priorities or work processes.
Flexibility is essential.
You will succeed by addressing daily challenges and finding effective solutions.
Additionally, you will anticipate potential issues and take proactive steps to prevent them.
You are expected to have exceptional communication skills, involving the ability to effectively convey information, address challenges, and interact professionally with various stakeholders.
You will be tasked with making sound and consistent decisions.
Your ability to make reliable decisions will contribute to the efficiency of the staff.
Upholding ethical standards and integrity in all actions are crucial for success, as you will be managing sensitive criminal and personnel information.
This includes maintaining confidentiality, following legal and departmental guidelines, and ensuring the ethical use of criminal records data.
The ideal candidate will have two years of supervisory or lead experience in a public safety or legal office environment and have knowledge of the principles and practices of the District Attorney’s Office and its administration and organization.
Examples Of Duties Duties may include, but are not limited to, the following; Planning, directing, monitoring and evaluating the effectiveness of clerical and electronic support services and activities for the office.
Participating in developing, coordinating and implementing the goals, objectives, policies, procedures and priorities related to the office.
Working closely with the management team to determine areas which would benefit from new technology and coordinate work within the department to implement appropriate systems; provide high level management of projects for the department.
Analyzing and determining feasibility of new technology, developing new applications and modifying existing applications.
Preparing cost estimates and justifications for budget recommendations; monitor and control expenditures to ensure the accomplishment of objectives within approved budget.
Review and evaluate the workflow and the work of employees in each branch to determine the quantity and quality of work.
Evaluate performance of subordinate employees including reviewing performance evaluations and consulting with the Human Resources Department when necessary.
Conduct training sessions in legal procedures and electronic system support.
Implement procedural changes based on new legislation and disseminate the information to support staff.
Provide assistance, direction and advice to managerial or non-attorney personnel on procedural and technical matters.
Evaluate and make recommendations on staffing requirements.
Prepare periodic reports and stats.
Evaluate or develop methods and procedures and recommend appropriate actions to improve departmental efficiency.
Select, supervise, train and evaluate supervisory and clerical personnel.
Perform related duties as assigned.
Qualifications County Status: Only current County of San Mateo or County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified, regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date may apply.
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.
A typical way to qualify is: Four years of increasingly responsible experience performing a wide variety of legal and administrative duties in a large, complex public agency.
Knowledge of: Principles and practices of organizational and systems analysis, and human resource planning.
Electronic systems and applications as used within the Office.
Principles of personnel training, supervision and evaluation.
Principles and practices of public administration and office management.
Policies and procedures related to management of legal office support function.
Principles of budget preparation and monitoring.
Provisions of the California civil, criminal and related codes.
Policies, procedures and legal terminology related to court programs and services.
Skill/Ability to: Supervise and coordinate a wide variety of legal support staff tasks and computer systems.
Coordinate section activities with other departments, programs and/or outside agencies.
Direct and participate in the analysis of a wide variety of moderate to complex administrative/operational problems and make effective operational and/or procedural recommendations.
Interpret departmental policies, guidelines and procedures; develop recommendations for improvements, as necessary.
Supervise, evaluate and train assigned personnel.
Communicate effectively both orally and in writing.
Develop and maintain effective working relationships with subordinate staff, professional personnel, representatives of other offices, law enforcement agencies and the public.
Application/Examination County Promotional Only.
Only current County of San Mateo or County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified, regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date may apply.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.
Candidates who pass the application screening will be invited to a panel interview (weight: 100%).
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification.
All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.
All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online.
If you are currently on the County's website, you may click on the "Apply" button.
If you are not on the County's website, please go to https://jobs.
smcgov.
org to apply.
Online applications must be received by the Human Resources Department before midnight on the final filing date.
TENTATIVE RECRUITMENT SCHEDULE: Final Filing Date: Wednesday, March 6, 2024, by 11:59PM PST Application Screening: Week of March 11, 2024 Panel Interviews: Week of March 18 or 25, 2024 About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay.
With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.
The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment.
The County seeks to hire, support, and retain employees who reflect our diverse community.
We encourage applicants with diverse backgrounds and lived experiences to apply.
Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Ximena Burns (02282024) Office Services Manager - DA's Office (D177)
About the Agency: The San Mateo County District Attorney’s Office mission is to prosecute adult and juvenile offenders, provide services to support victims, enforce consumer and environmental laws, provide legal and investigative support to public safety partners and to remain committed to the principles of equity and transparency in seeking justice and greater public safety.
To that end, we are committed to ensuring that no member of our office will seek or obtain a criminal conviction or seek or obtain a sentence of any individual on the basis of race, ethnicity, gender, gender identity, sexual orientation, religion, or disability.
The Position: The Office Services Manager plans, organizes, directs and coordinates the operations of the legal office support services and electronic records systems of the District Attorney's Office and assists in the development, implementation and evaluation of goals, objectives, policies and procedures related to these functions.
The manager selects, trains and supervises subordinate support staff and oversees applications and systems and provides expert direction in the development and enhancement of electronic systems.
Rewarding Aspects of the Job: Each day in this department is unique, offering a wealth of learning opportunities, as our office and duties intersect with various other departments within the county and judicial systems.
By joining our diverse and hardworking team, you will be a part of a group dedicated to public safety, working with the newest technology and supporting members of the office.
Challenging Aspects of the Job: In this role, you will be managing multiple requests to support essential functions of the office and our community of law enforcement agencies, the courts, and the public.
Time-management and organizational skills as well as attentiveness to detail are skills that are essential in order to succeed in this position due to legal deadlines and requirements.
As the Legal Office Services Manager: You will succeed if you can adapt to changes in priorities or work processes.
Flexibility is essential.
You will succeed by addressing daily challenges and finding effective solutions.
Additionally, you will anticipate potential issues and take proactive steps to prevent them.
You are expected to have exceptional communication skills, involving the ability to effectively convey information, address challenges, and interact professionally with various stakeholders.
You will be tasked with making sound and consistent decisions.
Your ability to make reliable decisions will contribute to the efficiency of the staff.
Upholding ethical standards and integrity in all actions are crucial for success, as you will be managing sensitive criminal and personnel information.
This includes maintaining confidentiality, following legal and departmental guidelines, and ensuring the ethical use of criminal records data.
The ideal candidate will have two years of supervisory or lead experience in a public safety or legal office environment and have knowledge of the principles and practices of the District Attorney’s Office and its administration and organization.
Examples Of Duties Duties may include, but are not limited to, the following; Planning, directing, monitoring and evaluating the effectiveness of clerical and electronic support services and activities for the office.
Participating in developing, coordinating and implementing the goals, objectives, policies, procedures and priorities related to the office.
Working closely with the management team to determine areas which would benefit from new technology and coordinate work within the department to implement appropriate systems; provide high level management of projects for the department.
Analyzing and determining feasibility of new technology, developing new applications and modifying existing applications.
Preparing cost estimates and justifications for budget recommendations; monitor and control expenditures to ensure the accomplishment of objectives within approved budget.
Review and evaluate the workflow and the work of employees in each branch to determine the quantity and quality of work.
Evaluate performance of subordinate employees including reviewing performance evaluations and consulting with the Human Resources Department when necessary.
Conduct training sessions in legal procedures and electronic system support.
Implement procedural changes based on new legislation and disseminate the information to support staff.
Provide assistance, direction and advice to managerial or non-attorney personnel on procedural and technical matters.
Evaluate and make recommendations on staffing requirements.
Prepare periodic reports and stats.
Evaluate or develop methods and procedures and recommend appropriate actions to improve departmental efficiency.
Select, supervise, train and evaluate supervisory and clerical personnel.
Perform related duties as assigned.
Qualifications County Status: Only current County of San Mateo or County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified, regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date may apply.
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.
A typical way to qualify is: Four years of increasingly responsible experience performing a wide variety of legal and administrative duties in a large, complex public agency.
Knowledge of: Principles and practices of organizational and systems analysis, and human resource planning.
Electronic systems and applications as used within the Office.
Principles of personnel training, supervision and evaluation.
Principles and practices of public administration and office management.
Policies and procedures related to management of legal office support function.
Principles of budget preparation and monitoring.
Provisions of the California civil, criminal and related codes.
Policies, procedures and legal terminology related to court programs and services.
Skill/Ability to: Supervise and coordinate a wide variety of legal support staff tasks and computer systems.
Coordinate section activities with other departments, programs and/or outside agencies.
Direct and participate in the analysis of a wide variety of moderate to complex administrative/operational problems and make effective operational and/or procedural recommendations.
Interpret departmental policies, guidelines and procedures; develop recommendations for improvements, as necessary.
Supervise, evaluate and train assigned personnel.
Communicate effectively both orally and in writing.
Develop and maintain effective working relationships with subordinate staff, professional personnel, representatives of other offices, law enforcement agencies and the public.
Application/Examination County Promotional Only.
Only current County of San Mateo or County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified, regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date may apply.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.
Candidates who pass the application screening will be invited to a panel interview (weight: 100%).
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification.
All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.
All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online.
If you are currently on the County's website, you may click on the "Apply" button.
If you are not on the County's website, please go to https://jobs.
smcgov.
org to apply.
Online applications must be received by the Human Resources Department before midnight on the final filing date.
TENTATIVE RECRUITMENT SCHEDULE: Final Filing Date: Wednesday, March 6, 2024, by 11:59PM PST Application Screening: Week of March 11, 2024 Panel Interviews: Week of March 18 or 25, 2024 About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay.
With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.
The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment.
The County seeks to hire, support, and retain employees who reflect our diverse community.
We encourage applicants with diverse backgrounds and lived experiences to apply.
Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Ximena Burns (02282024) Office Services Manager - DA's Office (D177)
• Phone : NA
• Location : County of San Mateo Human Resources Department 455 County Center Redwood City,California, San Mateo, CA
• Post ID: 9109485485
