Case Manager

*About us* New Directions a program of Peninsula Healthcare Connection is a small business in Palo Alto, CA.
We are professional, agile, professional and our goal is to to provide free, direct healthcare services to unhoused and low-income community members.
PHC provides medical and behavioral health services at its clinic in the Opportunity Center in Palo Alto, and community-based, intensive case management, mental health, and housing services through the New Directions Program.
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Our work environment includes: * Modern office setting * Food provided * Modern office setting * Work-from-home days * Growth opportunities * Wellness programs Job Summary: We are seeking a dedicated and compassionate Case Manager, registered ASW or LCSW to join our team.
Case Managers undertake a range of key responsibilities for clients that relate to healthcare, behavioral health, and housing.
Position will perform bio-psychosocial assessments and create care plans for clients and manage delivery of services with community partners.
This position will share time between our Clinic and our Medical Care Coordination Department.
If you have a passion for helping others and possess strong organizational and communication skills, we encourage you to apply.
Some of the Responsibilities Are: · Provide in-person, community-based case management services that are strengths-based, client-centered and trauma-informed.
· Complete comprehensive biopsychosocial assessment to evaluate needs and create appropriate care plan.
· Responsible for overall care coordination and communication between multidisciplinary providers to ensure provision of services and implementation of care plan.
· Provide crisis intervention for immediate housing needs, medical, mental health and substance use issues.
· Make recommendations and referrals to governmental or community-based programs, benefits and services.
Directly assist clients with linkage.
· Assist clients to access medical, mental health and substance use treatment providers, including accompaniment to appointments as needed.
· Work with hospital staff on appropriate discharge plan and follow up post discharge to assess and modify care plan as needed.
· Assist clients to function at most independent level possible by addressing ongoing psychosocial needs once clients are stabilized and not in crisis situations.
· Maintain strict confidentiality of patient information and ensure that patient privacy is maintained.
Qualifications: · LCSW or MSW with ASW registration.
· Minimum two years’ experience working with vulnerable populations such as individuals experiencing homelessness, chronic medical conditions, substance use and/or mental health conditions.
· Knowledge of principles, ethics and best practices of case management, care coordination, social work, and behavioral health services.
· Experience utilizing client-centered, trauma-informed practices to serve vulnerable populations including individuals experiencing homelessness, chronic medical conditions, and/or behavioral health concerns.
· Exposure to substance abuse disorders.
We offer competitive compensation packages including benefits such as medical, dential and vision insurance at no cost to the employee, 15 days Paid Time Off, 20 paid Company Holidays retirement plans, and professional development opportunities.
Eligibility for BBS Supervision Hours.
If you are passionate about making a difference in the lives of others and possess the necessary qualifications, we invite you to apply for this rewarding position.
Job Type: Full-time Pay: $39.
00 - $43.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Employee assistance program * Flexible schedule * Health insurance * Life insurance * Mileage reimbursement * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate: * Palo Alto, CA 94301: Relocate before starting work (Required) Work Location: In person