OFFICE TECHNICIAN (GENERAL)

Job Description and Duties This is a continuance of previous advertisement originally posted.
Previous applicants remain under consideration and do not need to reapply.
This position is located in the city of San Mateo.
COVID-19 Impacts to Working at DOR DOR is closely monitoring the status of COVID-19 and ensuring our staff are supported in a safe work environment.
While working on-site at any DOR facility, employees must follow current COVID-19 health orders issued by the California Department of Public Health or local health jurisdiction.
DOR offers a hybrid work environment including in-office and remote work options for various positions.
Under the general supervision of the Team Manager, Staff Services Manager I, the Office Technician (General) independently provides technical and clerical support to the Team Manager, and the VRSD team by performing specialized duties related to the vocational rehabilitation services delivery process consistent with the Code of Federal regulations, California Code of Regulations related to the VR program and the department Rehabilitation Administrative Manual Sections 12 and 30; and state procurement requirements.
The San Francisco district is responsible for service delivery of Federal Title I Vocational Rehabilitation Services Program.
The services assist eligible individuals in achieving their employment goals by providing training, assistive technology, supported employment and job placement support.
District staff will also conduct eligibility determinations for applicants for services and direct post-employment services for individuals who find jobs as a result of DOR services.
You will find additional information about the job in the Duty Statement.
Job Code #: JC-282153 Position #(s): 813-230-1138-962 Working Title: OT (G) Office Technician (General) Classification: OFFICE TECHNICIAN (GENERAL) $3,543.
00 - $4,440.
00 A Work Location: San Mateo County Telework: In Office Job Type: Permanent, Full Time Department Information DOR administers the largest vocational rehabilitation program in the country.
We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work.
DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion.
Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.
Our work at DOR is guided by the following core values: We believe in the talent and potential of individuals with disabilities.
We invest in the future through creativity, ingenuity, and innovation.
We ensure our decisions and actions are informed by interested individuals and groups.
We pursue excellence through continuous improvement.
We preserve the public’s trust through compassionate and responsible provision of services.
VISION STATEMENT: Employment, independence, and quality for all Californians with disabilities.
MISSION STATEMENT: DOR works in partnership with consumers and other stakeholders to provides services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.
People with disabilities are encouraged to apply.
Please visit our website to learn more about DOR and our mission.
Department Website: https://www.
dor.
ca.
gov Special Requirements Include JC#282153 / POS#813-230-1138-962 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template.
Applicants who do not submit the required information may not be considered for this job.
Employment Application (STD.
678): It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience.
Resumes or other documents cannot substitute a state application.
Applicants who fail to submit a completed STD.
678 may not be considered.
Do not submit any documents with your social security number Do not submit your exam results along with your application Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed application.
This page is for examination use only Do not submit LEAP documents Do not submit any document(s) with your birthdate Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/22/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Application Packages may be submitted electronically through your CalCareer Account at www.
CalCareers.
ca.
gov.
When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Rehabilitation Attn: PAS 210373 JC 282153 721 Capitol Mall Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Rehabilitation PAS 210373 JC 282153 721 Capitol Mall Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application.
Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.
CalCareers.
ca.
gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional.
It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.
The request should be made at the time of contact to schedule the interview.
Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails Knowledge of DOR resources and processes and federal and state Code of Regulations High level of organizational skills and office equipment and processes proficiency Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio Knowledge of department’s mission and goals Experience communicating with and providing information regarding DOR services to applicants and consumers Benefits There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options.
The State of California offers a competitive and comprehensive benefits package, subject to eligibility.
For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.
dor.
ca.
gov Hiring Unit Contact: Christopher Laddish (415) 802-2545 Christopher.
Laddish@dor.
ca.
gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: Office of Civil Rights (916) 558-5850 Civil.
Rights@dor.
ca.
gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
ADDITIONAL INFORMATION Successful applicants will have followed the instructions under the Special Requirements and Required Application Documents sections of this bulletin and either: 1) have passed an examination for this classification, 2) be an existing state employee with transfer eligibility, or 3) be a former state employee with reinstatement eligibility.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place.
Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.