Product Operations - Mortgage SME

Product Operations Mortgage SME (Processor, Underwriter, Closer, Loan Delivery, Quality Control) About Us: Pylon is the mortgage-as-a-service platform, allowing businesses to create and offer mortgage credit products through our APIs and capital stack.
Our mission is to unlock access to America’s largest asset class.
We're backed by prominent investors like Conversion Capital, Peter Thiel, QED, Fifth Wall, and the founders of Blend, Wealthfront, Ramp, and AngelList.
About the Role: We're looking for a skilled mortgage subject matter expert to join our product team.
In this role, you'll be instrumental in building and expanding our platform.
You'll bring deep mortgage knowledge to our team, customers, and partners, making this an excellent opportunity for those transitioning from mortgage operations.
Key Responsibilities: Act as a subject matter expert, aiding decision-making and driving product improvement Collaborate with teams and partners to optimize our platform's fulfillment infrastructure Provide tactical guidance to engineering teams, emphasizing scalable solutions Manage day-to-day operations with capital and fulfillment partners, ensuring consistent loan delivery Analyze origination data to inform product enhancements Develop a comprehensive understanding of mortgage origination and regulations Requirements: Proven experience in the mortgage industry, focusing on processing, underwriting, closing, loan delivery, quality control and the surrounding regulatory requirements Ability to conduct user research, analyze data, and drive innovation Experience managing relationships with third-party partners Bonus: experience in fintech Benefits: Ownership: meaningful equity in Pylon Healthcare: comprehensive coverage for you and your dependents Retirement: 401(k) plan Time Off: flexible policies for work-life balance Hardware allowance: $2,000 for your workspace Annual Off-sites: fully paid team trips to scenic locations Home Financing Assistance: support in purchasing a home (full-time employees only) Join us at Pylon and help shape the future of mortgage technology!