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Posted : Saturday, July 20, 2024 05:11 AM
Description:
Level: Individual Contributor
Exemption Status: Non-Exempt
Primary Work Location:
Position Type: Full time
On-Site Requirement: Full Time Onsite
Travel Requirements: May travel to different sites as needed
Job Shift: Day, Afternoons, Nights, etc
JOB SUMMARY
The Assistant Store Manager position is responsible for proficiency in areas of the Outlet store and Aftermarket operations and serves as the second in charge of operations to the Aftermarket Manager.
Duties include providing leadership and direction to the store and operation team, ensuring a positive customer shopping experience and performing operational activities.
This position is also responsible for promoting a safe and productive work environment for all team members, customers, and vendors.
RESPONSIBILITIES Responsible for delivering the highest levels of customer service possible in all areas of the store and support the Store Manager in daily operations.
Conducts coaching and training of assigned staff in an appropriate manner at the direction of corporate staff and Store Manager.
Follow through on development plans approved by Store Manager.
Works with Store Manager to ensure scheduling of assigned staff optimizes business opportunities.
Participates and leads assigned committees, task forces and events as required.
Occasionally assist with management staffing needs at other Goodwill locations based on the needs of the business.
Maintain the merchandise presentation standards of assigned area through appropriate allocation of available resources to ensure standards are met May assist in hiring activities including interviewing, new-hire orientation and coaching.
Ensures assets are protected and that steps are taken to maximize value potential of product.
Ensures merchandise in assigned areas is presented according to written guidelines Handle all money and financial transactions according to published company guidelines Manage the opening and closing the store while following all requirements of these activities Ensure the proper security of the building, company assets and the safety of customers and employees Provide a neat, clean work environment at all times and assist in visual presentation tasks as required Must address customer needs, handle and address customer complaints with focus on conflict resolution and prevention of problem escalation.
In a courteous and professional manner at all times Performs formal and informal corrective action activities as directed Work with corporate Loss Prevention and Safety to ensure company assets are protected at all times.
Will participate in coaching and training activities that support this requirement Fulfill other duties as assigned Requirements: QUALIFICATIONS: Previous retail leadership experience is required High school diploma or the equivalent is required Knowledge, Skills & Abilities Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict Must be able to read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program Must possess proficient use of basic math skills and/or accounting Demonstrated ability to lead, manage motivate and communicate positively with store associates at all levels Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all Physical Requirements Must be able to lift a minimum of 35 lbs Ability to work variety of shifts Goodwill San Francisco Bay’s guiding principle is that everybody deserves a second chance—and everyone deserves access to training, job opportunities, and support to succeed in our economy.
We currently operate 34 retail stores, 33 donation sites, and two warehouse outlets across six Bay Area counties.
This includes San Francisco, San Mateo, Marin, Alameda, Solano, and Contra Costa.
Many of our career centers are embedded in our retail stores and are managed by career advisors who help people get jobs either directly at Goodwill or through our employer network.
Goodwill SF Bay relies on a combination of material and financial donations to support employment services including individualized career support, skill building, industry certification programs, and support services such as transportation, clothing vouchers, referrals to mental health, housing and more.
Donating and shopping at Goodwill is good for our planet and the local environment and helps Goodwill SF Bay divert >35 million of pounds from local landfills every year.
Duties include providing leadership and direction to the store and operation team, ensuring a positive customer shopping experience and performing operational activities.
This position is also responsible for promoting a safe and productive work environment for all team members, customers, and vendors.
RESPONSIBILITIES Responsible for delivering the highest levels of customer service possible in all areas of the store and support the Store Manager in daily operations.
Conducts coaching and training of assigned staff in an appropriate manner at the direction of corporate staff and Store Manager.
Follow through on development plans approved by Store Manager.
Works with Store Manager to ensure scheduling of assigned staff optimizes business opportunities.
Participates and leads assigned committees, task forces and events as required.
Occasionally assist with management staffing needs at other Goodwill locations based on the needs of the business.
Maintain the merchandise presentation standards of assigned area through appropriate allocation of available resources to ensure standards are met May assist in hiring activities including interviewing, new-hire orientation and coaching.
Ensures assets are protected and that steps are taken to maximize value potential of product.
Ensures merchandise in assigned areas is presented according to written guidelines Handle all money and financial transactions according to published company guidelines Manage the opening and closing the store while following all requirements of these activities Ensure the proper security of the building, company assets and the safety of customers and employees Provide a neat, clean work environment at all times and assist in visual presentation tasks as required Must address customer needs, handle and address customer complaints with focus on conflict resolution and prevention of problem escalation.
In a courteous and professional manner at all times Performs formal and informal corrective action activities as directed Work with corporate Loss Prevention and Safety to ensure company assets are protected at all times.
Will participate in coaching and training activities that support this requirement Fulfill other duties as assigned Requirements: QUALIFICATIONS: Previous retail leadership experience is required High school diploma or the equivalent is required Knowledge, Skills & Abilities Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict Must be able to read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program Must possess proficient use of basic math skills and/or accounting Demonstrated ability to lead, manage motivate and communicate positively with store associates at all levels Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all Physical Requirements Must be able to lift a minimum of 35 lbs Ability to work variety of shifts Goodwill San Francisco Bay’s guiding principle is that everybody deserves a second chance—and everyone deserves access to training, job opportunities, and support to succeed in our economy.
We currently operate 34 retail stores, 33 donation sites, and two warehouse outlets across six Bay Area counties.
This includes San Francisco, San Mateo, Marin, Alameda, Solano, and Contra Costa.
Many of our career centers are embedded in our retail stores and are managed by career advisors who help people get jobs either directly at Goodwill or through our employer network.
Goodwill SF Bay relies on a combination of material and financial donations to support employment services including individualized career support, skill building, industry certification programs, and support services such as transportation, clothing vouchers, referrals to mental health, housing and more.
Donating and shopping at Goodwill is good for our planet and the local environment and helps Goodwill SF Bay divert >35 million of pounds from local landfills every year.
• Phone : NA
• Location : 28 West 25th Avenue, San Mateo, CA
• Post ID: 9070086835
