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Retail Customer Service Associate

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Posted : Friday, May 17, 2024 04:02 PM

This is a _new_ Mailbox Rental/Pack and Ship Store.
Our slogan is.
.
.
_"Your neighborhood Mailbox Store, reimagined!" _We provide Mailbox Rental, UPS/FedEx/USPS Shipping, CA Lottery, Pack and Ship, Notary, Copies, Shredding, Laminating, Gift Wrapping, Snacks and Beverages, and more.
We are seeking employees that will also be willing to become a Licensed Public Notary.
Mail and Done will pay for the Notary Course, Exam, etc.
POSITION: * Retail Customer Service Associate SALARY: * $20/hr.
BENEFITS: * Paid Training * Free Company Uniform * Bi-weekly pay period * Direct Deposit * Time Tracking App * Employee Discounts * Great location * Walk to BART and Cal Train HOURS/DAYS: * Thursday 9AM-6PM, Friday 9AM-6PM, & Saturday 9AM-1PM (20 hrs.
/wk.
) DUTIES: * Greet customers with a friendly demeanor at all times.
* Pack and ship customers items as needed.
* Rent mailboxes, check ID's, and complete required documents.
* Receive customers mail daily, organize mail, place in appropriate mini mailboxes.
* Contact Carriers, as needed, to request pickups.
* Ensure all packages are accurately labeled before shipping.
* Ensure all shipments are packaged and padded appropriately to prevent damage.
* Maintain accurate cash handling.
* Make bank deposits, file bank deposit receipts, and report any issues.
* Suggest and sell retail products.
* Charge customers accurately.
* Provide Notary per customer's needs (after completing Notary Courses etc.
).
* Shred, Laminate, and Copy customer's items as needed.
* Open and Close store on time and per operatoinal procedures.
* Restock and stage all retail product so that it is aesthetically pleasing.
* Suggest sales (mailbox rental, retail products, shipping, etc.
) * Produce marketing material as directed.
* Clean counters, contact points, floors, dust, and dump trash as required.
* Ensure store is locked and secured, per operating procedures, upon closing.
* Other duties as assigned.
LOCATION: * San Bruno, CA.
REQUIREMENTS: * Be responsible, reliable, and on time.
* Customer service experience.
* Cash handling experience.
* Intermediate Computer/POS skills.
* Friendly Phone Skills.
* Trustworthy, Timely, Friendly, Resourceful.
* Commute reliably to San Bruno.
PREFERENCES: * Knowledge or prior employment at a Mailbox Store.
* 2nd language spoken.
(not required) * Sales skills.
Job code: #mad187 Job Type: Part-time Pay: From $20.
00 per hour Expected hours: 20 per week Benefits: * Employee discount Shift: * Day shift Application Question(s): * Can you work Thurs.
, Fri.
, & Sat.
? (req'd schedule) * Can you commute to San Bruno? (job location) * Do you ahve retail/customer service experience? (please explain) Work Location: In person

• Phone : NA

• Location : San Mateo, CA

• Post ID: 9121087021


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