*Title: Accounts Receivable/ Collections Specialist*
*Location: Redwood City, CA 94065*
*Duration: 0-12+ Months (Temp to Engage)*
*Work Hours: 8 am to 5 pm (Monday to Friday)*
*Pay Range: $21.
00-$23.
00 Hourly*
*In this role, you will have the opportunity to:*
· Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
· Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
· Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
*The essential requirements of the job include:*
· High volume emails to assigned to assigned customers.
· Strong verbal and written communication
· Work with all internal departments to resolve tax or other discrepancies.
· Strong follow up skills.
· Strong reconciliation skills.
· Ability to search and organize outlook emails, create folders, and notate in Oracle.
*It would be a plus if you also possess previous experience in:*
· 3+ years of collections experience AR activities
· Oracle 12, Microsoft Word, proficient in Excel.
· Strong customer service skills
· Positive communication and phone demeanour.
· Team player and able to multi-task daily.
Job Types: Full-time, Contract
Salary: $21.
00 - $23.
00 per hour
Expected hours: 40 per week
Weekly day range:
* Monday to Friday
Experience:
* Accounts Receivable: 3 years (Required)
* Oracle: 1 year (Required)
* Taxation: 1 year (Required)
* Collections: 1 year (Required)
* Accounts Adjustments: 1 year (Required)
Ability to Commute:
* Redwood City, CA 94065 (Required)
Work Location: In person
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