Overview:
We are seeking a skilled and experienced Master Technician to join our team.
As a Master Technician, you will be responsible for diagnosing and repairing automotive electrical systems, performing automotive repairs and, conducting diagnostics on various vehicles, and utilizing hand tools.
If you have a strong background in automotive service and repair, possess excellent diagnostic skills, and have experience working with Mazda vehicles, we encourage you to apply.
*Responsibilities include but are not limited to:*
*In addition to the provided requirements, the Mazda Master Technician should produce at a minimum 55% of total time on CDK and or ERA IGNITE DMS system.
The Master Technician hours are to be 8a.
m.
- 4:30 p.
m.
M-F.
(Flexible)*
* Correctly troubleshoots customer concerns using the latest administrative and technical tools provided.
* Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
* Communicates with the parts department to obtain needed parts.
* Ensures that common courtesy is shown toward all customers you encounter.
* Saves and tags parts of the job if under warranty or if requested by the customer.
* Examines assigned vehicle to determine if further safety or service work is required or recommended.
* Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
* Installs optional equipment specified by the customer or dealer.
* Reports machinery defects or malfunctions to the supervisor.
* While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged.
* Road tests vehicles.
* Keeps up to date with all technical publications, and Assist dispatch operations.
* Makes every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time.
* Addresses all original customer concerns before moving onto additional Repair Orders
* Inspects every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation.
* Ensures the customer's vehicle is returned as clean, or cleaner than when it arrived.
* Participate in any factory, or in-house sponsored training programs offered to you.
* Completes all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
* Performs any other duties assigned by the Service Manager, ASM or Group Leader.
* Always come to work on time, ready to work, and in a clean uniform
Job Type: Full-time
Pay: Up to $100.
00 per hour
Expected hours: 40 – 50 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Relocation assistance
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
Supplemental pay types:
* Bonus opportunities
* Commission pay
* Signing bonus
Ability to Relocate:
* Burlingame, CA 94010: Relocate before starting work (Required)
Work Location: In person
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