Front Desk Agent

Front Desk Agent - Hyatt Come join the opening team of the NEWLY BUILT & BEAUTIFUL Hotel.
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Hyatt Place San Carlos! This is a truly exciting opportunity to be a member of the Front Office staff as a Host providing a warm welcome to our guests.
If you are a great communicator with meticulous follow-through, and can bring a truly authentic presence of caring to our guests, then please get in contact with me right away.
Responsibilities Job duties include (but are not limited to).
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• Welcoming, and checking in guests to the hotel.
• Careful accounting and collecting of payments for rooms and market purchases.
• Cooperation and assistance to other team members, including our bartenders and breakfast attendants, as demand requires.
• Regular re-stock of office supplies, and market items for sale.
• Light but regular cleaning of work areas through shift.
• Facilitate proper communications with housekeeping and maintenance departments.
• Answer calls for reservations, guest requests, and provide information about the hotel and area in a professional manner.
• Ability to manage time under pressure, and to respond to life / safety situations by contacting emergency services.
• Dutiful selling of rooms, upgrades, and market items.
• Enrolling guests in the World of Hyatt rewards program.
• Regular participation in self-paced ongoing educational software to be able to understand job roles, Hyatt Place branding, and for potential advancement opportunities.
• Create regular reports and communications as needed.
And….
do it all with the Hyatt Place high standards of Service & Care! Qualifications The most important qualification is being ready to learn and having a truly AMAZING ATTITUDE! Other requirements include… • Applicants should be fully proficient in speaking and writing in English.
Multilingual skills are very welcome.
• Hosts should enjoy working with the public, and have a cooperative demeanor.
• Candidates must maintain the highest levels of professional ethics and integrity.
• You must arrive to work in a timely manner, maintaining good hygiene and ready to work according to your posted schedule.
• Minimum education: High School Diploma or equivalent.
Job Type: Full-time Pay: From $20.
00 per hour Benefits: * Employee discount Schedule: * 8 hour shift * Day shift * Evening shift * Holidays Work setting: * In-person People with a criminal record are encouraged to apply Work Location: In person