*Job Description:-*
Valid license and reliable transportation are required.
Must be fully vaccinated.
See the responsibilities below for a full Ricoh description
Primary Duties
- Manage a shipping /rec mail center.
Sort and deliver items.
Maintain daily activity reports.
The person will support greater bay area.
The candidate have the opportunity to become perm.
There is extensive lifting, standing and walking.
The person will be required to lift (lbs.
).
If over 50 lbs.
, assistance is available from another team member.
There is Free parking available.
The person must be FULLY vaccinated.
Dress code is Business casual2682 Middlefield Rd Suite I, Redwood City, CA 94063.
Reminder this is a multi-site location.
Mileage is reimbursed based on home base.
Requires high school diploma plus 12 months of related work experience.
Post High School education encouraged and preferred.
• Could be required to move locations in one day should the business require it.
Also, ability to cover accounts between 40-50 miles.
• May require valid, violation-free driver’s license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy.
• Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.
Must maintain and accurately submit monthly expenses in a timely manner following pro per coding requirements.
\*\*\*Shift timings\*\*\*
8:00 am to 5:00 pm (Mon to Fri)
*Roles & Responsibilities*
Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM).
This key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes.
Undertaking all customer support tasks in external customer/client facilities
The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service.
Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions.
Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries.
Additionally, they are required to support various locations for reasons that may include vacation, absences, training implementations, etc.
throughout assigned operational area.
*Minimum Qualifications:-*
Requires high school diploma plus 12 months of related work experience.
Post High Schooleducation encouraged and preferred• Could be required to move locations in one day should the business require it.
Also, ability tocover accounts between 40-50 miles• May require valid, violation-free driver’s license along with reliable transportation and minimumlevels of auto insurance coverage per RICOH policy.
• Requires intermediate skill level on most common software applications including file foldermanagement and navigating to network production folders.
• Must maintain and accurately submit monthly expenses in a timely manner following propercoding requirements.
Knowledge, Skills and Abilities• Possesses ability to work in a team environment by maintaining positive, productive relationshipswith co-workers• Possesses ability to adapt to changing situations, flexibility, high motivation, and sense ofurgency.
• Possesses basic math skills.
• Possesses judgment in making sound justifiable decisions and taking action in solving problems.
• Possesses ability to perform repetitive work by continuously executing different tasks accordingto set procedures, sequence or pace while maintaining quality and output standards.
• Possesses commitment to task by having started and persisted with specific courses of action.
• Possesses excellent oral communication skills by being able to clearly present informationthrough the spoken word in positive and negative circumstances.
• Possesses working knowledge of account services to facilitate job scheduling.
• Possesses ability to comprehend written and verbal instructions from customers and effectivelytranslate to site resources• Possesses ability to resolve customer related issues.
Job Types: Full-time, Contract
Pay: $23.
37 per hour
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Shift:
* Morning shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Application Question(s):
* Please attach your email address.
Ability to Relocate:
* Redwood City, CA: Relocate before starting work (Required)
Work Location: In person