OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.
Apply here: https://careersatoto.
com/?city=Redwood%20City&keywordsFilter=
*What will you be doing most days?*
* Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
* Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
* Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
* Anticipate guests’ needs and go out of your way to maximize the guest experience
* Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
*What are the requirements for this position?*
* You love working with people and will go above and beyond for each guests’ needs
* You work well with others and enjoying working and being part of a team
* You have excellent oral, written, and interpersonal communication skills
* You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
*Physical Requirements for this Position*
This is a physically demanding position.
You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
*Travel Requirements*
This position would require little to no travel outside the property and surrounding area.
*About OTO*
OTO Development (OTO) is a one of the fastest growing hotel management companies in the lodging industry.
As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.
S.
with brand partners: Marriott, Hilton & Hyatt.
For six years, OTO has ranked on INC.
5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute.
We would love for you to join our team!
OTO provides competitive pay and benefit programs, including *medical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
*
*Position:* Front Desk Associate
*Department:* Property
*Hourly*
*Position Reports to:* General Manager
Job Type: Full-time
Pay: From $20.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Retirement plan
* Tuition reimbursement
Schedule:
* Day shift
* Evening shift
* Weekends as needed
People with a criminal record are encouraged to apply
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: In person