Front Desk Associate

```Duties``` - Greet and welcome guests upon arrival - Check-in and check-out guests efficiently and accurately - Provide excellent customer service and address guest inquiries and concerns - Assist guests with reservations, room assignments, and special requests - Handle cash and credit card transactions accurately - Maintain a clean and organized front desk area - Answer phone calls and direct them to the appropriate department or staff member - Assist with night audit duties as needed ```Experience``` - Previous hotel experience in guest relations required - Knowledge of hospitality management principles and practices - Familiarity with phone systems and hotel management software - Strong communication skills, both verbal and written - Excellent problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - Proficiency in multiple languages is a plus At our hotel, we value our front desk agents as they are the first point of contact for our guests.
We are seeking individuals who are friendly, professional, and dedicated to providing exceptional guest service.
As a front desk agent, you will play a crucial role in ensuring our guests have a positive experience during their stay.
Join our team today and enjoy the following benefits: - Competitive pay - Opportunities for career advancement within the hospitality industry - Training and development programs to enhance your skills - Employee discounts on hotel stays If you have a passion for hospitality, excellent customer service skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Apply now to join our team as a front desk agent! Job Type: Full-time Pay: $20.
17 - $22.
50 per hour Expected hours: 80 per week Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Morning shift * Weekends as needed Work setting: * In-person Work Location: In person