At Better Hearing Center started serving the hearing healthcare needs of the Walnut Creek community in 1974 and has grown to six locations throughout the Bay Area, employing a staff of diverse and caring individuals.
We are seeking a part-time Patient Care Coordinator to staff the front office of our Menlo Park location.
Minimal travel between locations is expected.
We offer a competitive hourly wage, benefits, and a friendly, professional atmosphere with great culture.
Experience is important, but attitude and personality traits are the number one priority.
_*If this is how your co-workers and friends would describe you, we’d like to meet you:*_
· Friendly, warm, a people person – with the ability to convey that warmth, even on the telephone.
· Patient, compassionate, helpful – we serve predominantly elderly patients.
· Even tempered, calm, pleasant.
· Committed, dedicated, a great teammate, pitches in without being asked.
· Accurate, detailed oriented, organized, with high standards for a job well done.
· Accepts responsibility, always finds a constructive way to solve a problem.
· Coachable, accepts feedback with a positive attitude.
Always seeking ways to grow and improve.
· Consistent punctual and reliable attendance.
These statements also describe the people you’ll be working with in our offices, and we’re committed to maintaining that culture.
*Responsibilities of this role include:*
* Warmly greeting patients and other visitors.
* Answering phones in a prompt and courteous manner.
* Converting calls into scheduled appointments; turning calls into scheduled appointments.
* Entering and updating all patient information including handling invoices, receiving funds and processing payments.
* Maintaining excellent working relationships with patients, vendors, colleagues, etc.
*This isn’t just a job: it’s a commitment to a team serving a real purpose by helping people stay connected with their loved ones.
* If that appeals to you, please apply today!
Job Type: Part-time
Pay: $20.
00 - $25.
00 per hour
Expected hours: No more than 30 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Healthcare setting:
* Clinic
* Private practice
Schedule:
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Menlo Park, CA 94025: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
* Medical office: 1 year (Preferred)
Work Location: In person
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