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Posted : Monday, March 25, 2024 07:58 PM
*Pay: *$23.
07 Hourly Rate The pay listed is the hourly range or the hourly rate for this position.
A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
*Benefit Information: * ABM offers a comprehensive benefits package.
For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) *Flight benefits for eligible positions*.
*Why work for ABM?* ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.
4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations.
ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions.
Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
*Job Summary:* ABMis looking for a Passenger Service Dispatcher, for a large airline client at SFO Intl Airport.
Our agents assist many passengers per day.
If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you! *- Passenger Service Dispatcher:* * Create a work order for every customer that requires assistance.
* Assign any new request to the closest available agent to the passenger/request location.
* Maintain contact periodically with the agent to ensure the request is accomplished in a timely and professional manner.
* Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.
* Ensure employees come to work in (and stay in) uniform.
* Control wheelchair and radio distribution to employees at the beginning and ends of their shifts.
* Forecast staffing to ensure adequate staffing levels to meet the demand.
* Required to push passengers and assist with luggage for the passenger, when needed.
* Support the performance of the branch operations, including planned and unplanned service calls from clients.
* Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
* Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements * Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers * Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
* Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.
e.
surroundings, mechanized equipment, and hazardous materials * Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment * Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules * Oversees all communications within specifically assigned areas * Receives or prepares work orders and work schedules * Orders supplies and equipment and issues them to personnel * Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information * Strictly adheres to all safety and regulatory compliance procedures * Coordinates and arranges for necessary repairs in order to restore service and schedules * Miscellaneous duties as assigned *Tracking: * * Monitors daily services and create/update a log sheet or service log * Maintains periodic contact with service personnel to ensure completion of assigned duties * Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight * Creates reports to monitor activity and operations *Qualifications* * Must be 18 years of age or older.
* Must be able to work full time (open availability).
* Must be able to work weekends.
*Preferred Qualifications: * * Customer Service Experience * Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
Job Type: Full-time Pay: $23.
07 per hour Expected hours: No less than 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Evening shift * Every weekend * Monday to Friday * Night shift Education: * High school or equivalent (Required) Experience: * Customer service: 1 year (Required) * Dispatching: 1 year (Preferred) Language: * English (Required) Ability to Relocate: * San Francisco, CA 94128: Relocate before starting work (Required) Work Location: In person
07 Hourly Rate The pay listed is the hourly range or the hourly rate for this position.
A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
*Benefit Information: * ABM offers a comprehensive benefits package.
For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) *Flight benefits for eligible positions*.
*Why work for ABM?* ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.
4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations.
ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions.
Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
*Job Summary:* ABMis looking for a Passenger Service Dispatcher, for a large airline client at SFO Intl Airport.
Our agents assist many passengers per day.
If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you! *- Passenger Service Dispatcher:* * Create a work order for every customer that requires assistance.
* Assign any new request to the closest available agent to the passenger/request location.
* Maintain contact periodically with the agent to ensure the request is accomplished in a timely and professional manner.
* Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.
* Ensure employees come to work in (and stay in) uniform.
* Control wheelchair and radio distribution to employees at the beginning and ends of their shifts.
* Forecast staffing to ensure adequate staffing levels to meet the demand.
* Required to push passengers and assist with luggage for the passenger, when needed.
* Support the performance of the branch operations, including planned and unplanned service calls from clients.
* Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
* Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements * Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers * Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
* Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.
e.
surroundings, mechanized equipment, and hazardous materials * Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment * Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules * Oversees all communications within specifically assigned areas * Receives or prepares work orders and work schedules * Orders supplies and equipment and issues them to personnel * Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information * Strictly adheres to all safety and regulatory compliance procedures * Coordinates and arranges for necessary repairs in order to restore service and schedules * Miscellaneous duties as assigned *Tracking: * * Monitors daily services and create/update a log sheet or service log * Maintains periodic contact with service personnel to ensure completion of assigned duties * Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight * Creates reports to monitor activity and operations *Qualifications* * Must be 18 years of age or older.
* Must be able to work full time (open availability).
* Must be able to work weekends.
*Preferred Qualifications: * * Customer Service Experience * Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
Job Type: Full-time Pay: $23.
07 per hour Expected hours: No less than 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Evening shift * Every weekend * Monday to Friday * Night shift Education: * High school or equivalent (Required) Experience: * Customer service: 1 year (Required) * Dispatching: 1 year (Preferred) Language: * English (Required) Ability to Relocate: * San Francisco, CA 94128: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 780 North McDonnell Road, San Francisco, CA
• Post ID: 9133356034
