Customer Service Coordinator

*Roles & Responsibilities* Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes.
Undertaking all customer support tasks in external customer/client facilities Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries.
Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc.
throughout assigned operational area.
*Minimum Qualifications* Requires high school diploma plus 12 months of related work experience.
Post High School education encouraged and preferred • Could be required to move locations in one day should the business require it.
Also, ability to cover accounts between 40-50 miles • May require valid, violation-free driver’s license along with reliable transportation and minimum levels of auto insurance coverage.
• Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.
• Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements Knowledge.
Job Type: Full-time Pay: $23.
37 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Shift: * Morning shift Weekly day range: * Monday to Friday Work setting: * In-person Application Question(s): * Please provide your email address.
Education: * High school or equivalent (Preferred) Experience: * Customer service: 2 years (Preferred) * Shipping & receiving: 2 years (Preferred) License/Certification: * Driver's License (Preferred) Ability to Commute: * Redwood City, CA 94063 (Preferred) Work Location: In person