*RESPONSIBILITIES*
* Provide Tier 1/2 support for all end user technology services while in-person, or remote via Jira Service Desk and Slack.
* Deploy and maintain end user computers and peripherals.
* Maintain conference rooms, printers, flex desks, vending machines, and other office equipment.
* Create, manage, and troubleshoot accounts and access via Active Directory.
* Assist Client Service Engineers with client-side projects to improve security, increase efficiency, or improve user experience.
* Travel may be required to support various locations within the Bay Area.
*QUALIFICATIONS*
* 1-3 years of experience in a similar IT Support role.
* Excellent verbal and written communication skills.
* Experience with Active Directory, Google Workspace products, or similar platforms.
* Basic networking knowledge and troubleshooting skills (VPN, DHCP, DNS).
* Windows, Ubuntu, and macOS troubleshooting experience preferred.
* Experience with Jira / Confluence or similar ticketing and wiki services preferred.
* Excellent critical thinking, problem solving, and prioritization skills.
Job Type: Contract
Pay: $38.
00 - $41.
00 per hour
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* Monday to Friday
Work Location: In person
Whatsapp
