Whatsapp
Posted : Wednesday, December 13, 2023 01:59 PM
Client Service Coordinator – Veterinary
Who we are:
We are excited to announce that SAGE Veterinary Centers has merged with Ethos Veterinary Health, driving a vibrant community that fuses expertise, innovation, and an unwavering dedication to advancing animal health and compassionate care.
Join us in shaping the future of veterinary excellence and professional growth at our Redwood City location! SAGE Redwood City stands as the foremost respected center for specialized and emergency veterinary services in the SF Bay Area.
We set the benchmark for delivering compassionate and cooperative veterinary care that enhances the well-being of pets and their caregivers.
At SAGE Redwood City, we ensure top-tier care for your beloved companion by focusing on diverse realms of veterinary medicine, utilizing the latest advancements in research and treatments.
As a valued member of our team, you will have the opportunity to refine your interpersonal skills.
In the roles of emergency and specialty technicians, we frequently cultivate meaningful connections with pet owners.
We empower them with the knowledge and skills needed to provide optimal care for their pets within their homes.
Our collaborative approach involves working closely with pet owners, often extending guidance and insights.
SAGE Redwood City serves as an exceptional platform for synergy.
Often, multiple veterinarians contribute their professional insights to cases.
This dynamic fosters a rich environment where diverse perspectives converge to achieve the best outcomes for each animal in our care.
We are looking for a new Client Service Coordinator at our gorgeous Redwood City hospital! Who you are: If the following sounds like you, apply today! Exceptional customer service and communication abilities Genuine love for animals and a welcoming demeanor Strong organizational skills and the ability to multitask effectively Empathy, compassion, and the ability to provide reassurance to worried pet owners Quick problem-solving skills to handle unexpected situations Professionalism in appearance, attitude, and communication Basic computer skills and the willingness to learn veterinary software Adaptability to a fast-paced and dynamic environment Discretion and commitment to maintaining client and patient confidentiality Prior experience in veterinary customer service roles will be considered first! Basic required qualifications: High school diploma 1+ years of customer service experience - veterinary hospital experience strongly preferred 1+ years of hospitality experience (e.
g.
, creating a friendly and receptive environment for clients) Competent computer skills including reliable and consistent ability to enter data into medical records Effective working knowledge of MS-Office Suite (Word, Excel, Outlook) Type 45+ wpm and use 10-key calculator Duties: Client Interaction: Welcome and assist clients and their pets, providing a positive and helpful experience.
Appointment Management: Schedule appointments, coordinate procedures, and manage the clinic's calendar.
Communication: Answer phones, respond to emails, and provide information about services.
Record Keeping: Maintain accurate client and patient records, ensuring confidentiality.
Check-In/Out: Process client paperwork, verify information, and handle payments during visits.
Billing: Calculate fees, process payments, and assist with invoicing as needed.
Client Education: Offer pet care information and answer general questions.
Facility Maintenance: Keep reception area organized and comfortable for clients and pets.
Team Collaboration: Communicate with veterinary staff to ensure smooth operations.
Emergency Response: Handle emergencies calmly, directing clients appropriately.
Problem Solving: Address client concerns and conflicts, escalating when necessary.
Work Schedule: Full-Time 4/10 Schedule Available Weekend and some holiday availability needed Perks: Hiring bonus of up to $3,000 Compensation range $22.
00 - $26.
00 hourly.
Our pay ranges are primarily determined by role, level, and location.
The range provided for each job posting reflects the minimum and maximum target for the position.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Be sure to check out current openings on our career site: https://nva.
avature.
net/jobs/SearchJobs IND1 NVA Compassion-First is now Ethos Veterinary Health We are excited to announce Ethos Veterinary Health as our new name.
Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals.
This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
The team can provide more information about compensation and benefits for your specific location during the process.
For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Join us in shaping the future of veterinary excellence and professional growth at our Redwood City location! SAGE Redwood City stands as the foremost respected center for specialized and emergency veterinary services in the SF Bay Area.
We set the benchmark for delivering compassionate and cooperative veterinary care that enhances the well-being of pets and their caregivers.
At SAGE Redwood City, we ensure top-tier care for your beloved companion by focusing on diverse realms of veterinary medicine, utilizing the latest advancements in research and treatments.
As a valued member of our team, you will have the opportunity to refine your interpersonal skills.
In the roles of emergency and specialty technicians, we frequently cultivate meaningful connections with pet owners.
We empower them with the knowledge and skills needed to provide optimal care for their pets within their homes.
Our collaborative approach involves working closely with pet owners, often extending guidance and insights.
SAGE Redwood City serves as an exceptional platform for synergy.
Often, multiple veterinarians contribute their professional insights to cases.
This dynamic fosters a rich environment where diverse perspectives converge to achieve the best outcomes for each animal in our care.
We are looking for a new Client Service Coordinator at our gorgeous Redwood City hospital! Who you are: If the following sounds like you, apply today! Exceptional customer service and communication abilities Genuine love for animals and a welcoming demeanor Strong organizational skills and the ability to multitask effectively Empathy, compassion, and the ability to provide reassurance to worried pet owners Quick problem-solving skills to handle unexpected situations Professionalism in appearance, attitude, and communication Basic computer skills and the willingness to learn veterinary software Adaptability to a fast-paced and dynamic environment Discretion and commitment to maintaining client and patient confidentiality Prior experience in veterinary customer service roles will be considered first! Basic required qualifications: High school diploma 1+ years of customer service experience - veterinary hospital experience strongly preferred 1+ years of hospitality experience (e.
g.
, creating a friendly and receptive environment for clients) Competent computer skills including reliable and consistent ability to enter data into medical records Effective working knowledge of MS-Office Suite (Word, Excel, Outlook) Type 45+ wpm and use 10-key calculator Duties: Client Interaction: Welcome and assist clients and their pets, providing a positive and helpful experience.
Appointment Management: Schedule appointments, coordinate procedures, and manage the clinic's calendar.
Communication: Answer phones, respond to emails, and provide information about services.
Record Keeping: Maintain accurate client and patient records, ensuring confidentiality.
Check-In/Out: Process client paperwork, verify information, and handle payments during visits.
Billing: Calculate fees, process payments, and assist with invoicing as needed.
Client Education: Offer pet care information and answer general questions.
Facility Maintenance: Keep reception area organized and comfortable for clients and pets.
Team Collaboration: Communicate with veterinary staff to ensure smooth operations.
Emergency Response: Handle emergencies calmly, directing clients appropriately.
Problem Solving: Address client concerns and conflicts, escalating when necessary.
Work Schedule: Full-Time 4/10 Schedule Available Weekend and some holiday availability needed Perks: Hiring bonus of up to $3,000 Compensation range $22.
00 - $26.
00 hourly.
Our pay ranges are primarily determined by role, level, and location.
The range provided for each job posting reflects the minimum and maximum target for the position.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Be sure to check out current openings on our career site: https://nva.
avature.
net/jobs/SearchJobs IND1 NVA Compassion-First is now Ethos Veterinary Health We are excited to announce Ethos Veterinary Health as our new name.
Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals.
This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
The team can provide more information about compensation and benefits for your specific location during the process.
For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
• Phone : NA
• Location : Redwood City, CA
• Post ID: 9005990534
