TO ACQUIRE A POSITION AS A GENERAL OFFICE ASSISTANT/MANAGER, OFFICE AD (willow glen / cambrian)

Young individual looking to further my expertise in Sales, Customer services, office admin, personal assistant with the right company or private individual.
Below is a copy of my resume for a further look into my skills, knowledge, and experience.
MILISSA HORN Objective: TO ACQUIRE A POSITION AS A GENERAL OFFICE ASSISTANT/MANAGER, OFFICE ADMINASTRATION OR SALES/CUSTOMER SERVICE ASSOICATE Qualifications: • Sales • Customer Service • Office Manager/Assistant • Personal Assistant • Receptionist • 12V Technician and Product Specialist Skills: • Consistent acknowledge for excellent customer services and perfect attendance • Multi-Line phone system experience answering 100’s of calls daily • Effective team player with exceptional organizational skills • Great communication skills and enjoy working independently and in team environments • Initiates learning process and procedures quickly; quick learner and team player • Professional appearance with ambitious and determination to succeed and become a key player • Researching data and information for best work performance Experience: The Car Stereo Company 5/2019 – Present Sunnyvale, CA Sales associate and 12v technician specialist with managing daily office task.
Sales consist of in person sales with existing and new clientele and email corresponding.
Email corresponding though web-based sites on Outlook, Yelp, Textline, and Godaddy.
Checking in daily installations with pre checks and post checks with clients.
Daily office duties consist of processing quotes and work orders, ordering part, returns, voice messages, inventory, scheduling, CC processing, following up with vendors, distributors and sales inquiries, managing in coming and out going parts/products.
Office assistant for the owner and handling personal messaging, scheduling and screening potential new technicians/hires.
Obtaining MECP certifications in Product Specialist and Apprentice 12v Technician Knowledge.
Constant research on upcoming new vehicle models, products, placements, wiring diagram, etc.
Maintained sales floors cleanliness, restocked refreshments, restocked bathroom products and cleaning supplies.
(Full Time) Images Auto Body- Office Admin/Assistance 1/2018 – 3/2019 Campbell, CA Office admin/Assistant, managing day-to-day duties (ordered parts, scheduling appointments, emailing customers, processing payments, bill pay, manage 3 bank accounts, updating excel spreadsheets, daily photos and editing, filing, bank deposits etc.
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Managed payroll for 1099 contractors and W2 employees through QuickBooks online.
Created estimates through Mitchell Estimating system for insurance claims and private customers.
Inputting expenses, projects, vendor’s info, customer’s info, contractor’s time in QuickBooks.
(Full Time) Lifestyles Corp.
– Sales Associate 5/2017 – 4/2018 Campbell, CA Sales Associate/Closing Supervisor, work well with other employees, egger to approach all customer with a smile and friendly assistants.
Stocked inventory, maintained cleanliness of store, POS system.
(Part time) • Promoted to Closing Supervisor within 7 months.
A-L Financial Corp – Funding Clerk.
7/2015-3/2017 San Jose, CA Process and purchase contracts received form franchise & independent car dealerships.
Contact insurance and verify proper coverage and vehicle.
Verifying information with new customers during phone interview.
Talking with dealerships to insure good communication and always building new business relationships.
Kept up with emails for new clients to insure the best customer satisfactions.
Daily office duties, answering phone, filing, data entry, customer services, distributing incoming and outgoing mail, 10 key, postage machine(Full Time) • Promoted from receptionist to contract clerk within 4 months Little Caesar Pizza - Team Member 2/2015-4/2015 Apple Valley, CA Team Member, worked well with all my employees.
Mainly worked front counter, take orders, cash register, stocking front with products, cleaning.
(Part Time) Custom Pad & Partition Inc.
– Customer Services Rep.
11/2008 – 8/2014 Santa Clara, CA Dailey front office duties must be performed daily and with a timely manner.
Answering and processing incoming calls, scanning, filing, processing orders, commutation with customers, responding to emails in a timely manner, schedule freight and packaging, create invoices.
Filing all previous day orders in alphabetical and numerical order.
Entering new and repeat orders in system.
Printing and collating incoming new and repeat orders with precise details and instructions for warehouse.
Collect finished order sheets and distribute among customer services.
Contact customers for directions to schedule delivery or pick up.
Light duties in accounting required creating invoices, logging data, calculating numbers.
(Full Time) • Promoted from receptionist to customer services representative within 2 years.
Computer Software/ Web Based Programs: • Amtech software • Quickbooks Online • MS Word • Excel • Internet Explore • Mitchell Estimating System • Outlook • POSIM Education: Westmont High School Company Internships MECP Certs REFERENCES AVAILABLE UPON REQUEST