Administrator/ Office Manager/ Biller

Kamilah Crawford EDUCATION​University of Michigan , Ann Arbor, MI, B.
A.
, Communications, December 2001 ​ Lifetime member of the University of Michigan Honor Society, CPR Certified ​Paris Beauty College, Walnut Creek, CA, LE August 2002 ​ SKILLS Analytical​• Develop, collect, analyze, organize, interpret and summarize complex quantitative (e.
g.
, spreadsheets, graphs, charts) and qualitative (surveys, general reports, content analysis of budgets) data and recommend appropriate action to improve procedures and work efficiency ​• Generate test/examination instruments Organization​• Organized research data and financial accounts ​• Proficient in auditing various forms of records and files Computer Literacy​• Efficient in PowerPoint, Excel, MicrosoftWord, QuickBooks, Atrix, Mac Practice,Webster Management ​• Skilled in use of Internet for research and communication Communication​• Outstanding customer service skills able to be personable and relate to the needs of others ​• Leader of interdisciplinary team , facilitating discussions with a group of 15 or more employees ​• Communicate effectively to management and other employees to create spirit of teamwork ​• Effective communicator, in both written and oral formats SALARIED EXPERIENCE 9//04- Present ​ LOTUS SAN DBA SERENITY SKIN CARE -Oakland ,CA Owner : Manages all the operations of the Serenity Skin care business including , marketing , accounting , payroll, and quality standards provide outstanding facials, massage, and body treatments to clients, Maintains a relaxing nurturing environment for clients to decompress and concentrate on one's well being.
Negotiates Contracts , contracting with Dermatology Center of the East Bay as a contract esthetician for 7 dermatologist this requires excellent patient care , expertise in chemical peels and hydrafacial , schedule and collect payments from patients , Charts patient treatment notes , Maintain a clean working environment Osha and Hippa compliant Responsible for strong physician relationships and ensures regular and effective communication.
11/11 to 12/12​ ANGELS HOSPICE, Hayward ,CA Administrator & Biller: Responsible for the governing body for the overall management of the company.
Responsible for effective and efficient use of all resources in carrying out the organization's purpose.
Communicates effectively coordinates with board, staff, patient, family members, physicians and other public health community resources.
Educate and enforce federal state laws and company policies and standards for hospice care.
Maintain a safe work environment.
Oversee weekly Interdisciplinary Team Meetings.
Responsible for coding and billing all medical claims and collections of medical claims Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory training.
Completes employee evaluations and establishes annual goals.
11/10 to 11/11​ Auditor & Office Manager: Audit all patient charts in accordance with CHAP and California Public Health Care standards , Manage and Oversee Intake Department, Responsible for filling on call nurse schedule and assigning cases to pier diem staff.
Responsible for ordering and tracking all medical supplies and equipment.
8/09- 7/10 ​ AVENUE FAMILY PRACTICE, Oakland, CA Office Manager: Manage three employees (front desk manager, scheduler and medical biller) create, implement and enforce all office rules and policies.
Organize office and schedule staff according to patient flow communicate and update office staff on new guidelines and tools to create an effective, efficient doctors office.
Medical Biller: Code using ICD-9 codes , Bill and collect on all medical procedures and claims.
Send statements and make collection calls on outstanding accounts, Run aging analysis report.
Open, post and deposit all checks.
​ 10/04 -8/09​ LOOKING GLASS PLASTIC SURGERY, San Francisco, CA Office Manager/ Medical Biller/ Esthetician: Coordinate all daily activities, schedule surgeries, use ICD9 to code and bill claims to Medicare, Medi-Cal and private insurance companies.
Responsible for collecting all office income.
Provide excellent patient care.
Run monthly financial reports, track all patient accounts.
Perform all office duties (eg.
filing, faxing operate four phone line systems) Apply and comply with HIPPA requirements for medical offices.
Provide excellent skin care treatment and skin care regimen to burn patients.
REFERENCES​Available upon request.