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(USA) Designer Lead - Customer Experience Platform

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Posted : Sunday, August 18, 2024 05:31 AM

Position Summary.
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What you'll do.
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Customer Experience Platform - Lead Product Designer About the Team The Walmart D esign team creates experiences and designs the websites , tools, and mobile solutions for millions of customers and associates.
As a part of the P roduct D esign team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world's largest company.
I f you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you've been looking for.
As a Lead Product Designer on the Walmart Omni Experie nce design team , you'll be designing omni-channel commerce products and experiences.
You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores.
You'll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate.
You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity.
You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team.
While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.
You'll sweep us off our feet if you have.
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A strong design aesthetic that brings together brand expressions and systems thinking.
You practice universal design and believe in inclusion.
A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment.
You thrive in an ever-changing environment.
A strategic mindset and a system thinking approach to taking the complex and make it simple.
Ability to produce great work in short timeframes , multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.
Experience facilitating Design Thinking in your cross-functional teams.
Comfort with ambiguity and ability to motivate teams and partners.
Find joy in leading by doing.
You inspire, coach, and contribute to our team culture.
A self-starter mindset who is well organized and always looking to improve things.
You'll make an impact by: Designing at the highest level of craft for a broad population of Walmart customers.
Leading a program of work and collaborating seamlessly with cross-functional partners through delivery .
Creating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.
Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.
Engaging the design research team at the right points during the design process to ensure the right insights inform the work Rapid prototyping and experimenting in a fast-paced environment.
Multitasking across different projects and adapting to changing priorities.
Creating scalable experiences in partnership with our Design System team.
Working with our Design System team to expand the component library.
Championing the Design Thinking philosophy throughout the business.
Communicating effectively with kindness and empathy.
Collaborating seamlessly with cross-functional partners.
Staying up to date with the latest trends, in and out of retail.
Preferred qualifications: Degree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 year s of experience in product design .
Have a fantastic portfolio of elegant design solutions.
Excellent written and verbal communication.
The above information has been designed to indicate the general nature and level of work performed in the role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
The full Job Description can be made available as part of the hiring process.
Perks and Benefits Beyond competitive pay, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer Walmart, Inc.
is an Equal Opportunity Employer - By Choice.
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.
walmart.
com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.
Walmart at https://bit.
ly/3iOOb1J .
The annual salary range for this position is $144,000.
00-$216,000.
00 Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include: - Regional Pay Zone (RPZ) (based on location) - Stock equity incentives Minimum Qualifications.
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Outlined below are the required minimum qualifications for this position.
If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 6 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Preferred Qualifications.
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Outlined below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area Primary Location.
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850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

• Phone : NA

• Location : 850 Cherry Ave, San Bruno, CA

• Post ID: 9004084513


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