Associate Product Manager

As part of the Software Development team, the Associate Product Manager assists in promoting product adoption and best practices, as well as developing product concepts, designs, and enhancements that reflect user requirements and parallel overall business strategies.
This position conducts research and develops a good understanding of system and user needs, new technologies, trends in the market, and competitors.
The Product Manager also directly manages incoming requests and assists senior Product Managers in developing requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts, as well as participates in all phases of the product development lifecycle, including analysis, design, testing, integration, and implementation.
Under direct supervision, the Associate Product Manager performs some combination of the following job functions: Manages product configuration requests from internal stakeholders Provides escalated product support to system users via phone and email Assists in collecting business requirements related to software products Assists in translating business requirements into system specifications Attends meetings and takes notes Assists in tracking product bugs and issues, as well as user feedback Assists software developers to draft, proofread, and maintain documentation Assists QA to conduct user acceptance and other testing activities when necessary Understands established product rules of behavior and uses good judgment in identifying and reporting potential violations or suspicious activity Complies with company policies and with applicable laws and regulations Demonstrates professionalism in the workplace Performs other duties as assigned Qualifications Required: Bachelor's degree is required 0-3 years of experience in a related field Must be able to work on a cross-functional team to learn and apply commonly-used product management concepts, practices, and procedures Primarily relies on instructions and pre-established guidelines to perform job functions.
Typically works under direct supervision while gaining exposure to some complex tasks within the job function.
Courteous and professional demeanor Exercises good judgment in making decisions Strong oral and written communication skills Good organizational skills and attention to detail Good critical thinking and problem-solving ability Familiar with adapting to dynamic work processes Experience with initiating cross team collaboration projects Experience with operational support Proficient with Microsoft Office Suite Familiar with addressing diverse problems within defined guidelines Familiar with prioritizing tasks and meeting deadlines in a fast-paced environment Familiar with working both independently and in a team-oriented environment Experience with training and demoing products Qualifications Desired: Able to work evenings and weekends Familiar with JIRA and Confluence Experience with Agile and Scrum methodologies Experience with process improvement Interest in health and social policy Hours: This position will be required to work every Thursday from 6PM PST to 9PM PST.
Location: This position is for the Burlingame, CA office.
Please attach a formal cover letter outlining your experience, how your experience relates to this position, and how you believe you could add value to Acumen’s mission.
Additionally, please submit a writing sample that showcases your product management ability.
Applications without a cover letter and writing sample will not be considered.