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Posted : Friday, September 15, 2023 10:48 AM
Our focus is building a GTM Operations team that can produce extraordinary results.
We are looking for individuals who feel comfortable in ambiguity and are excited by the prospect of a challenge.
Rubrik is looking for a dynamic individual that can help Rubrik scale its product operations team and processes.
The Business Process Manager will primarily be responsible for designing business processes related to quote to invoice, including but not limited to order management, bookings, purchasing, returns, RMA, product usage, licensing, installed base management.
We are seeking someone who has an aptitude for working with cross functional teams to drive accurate and efficient results, possesses attention to detail, has the skills and the passion for designing processes that can scale for a growing organization.
Work Location: Hybrid (2-3 days per week) Palo Alto, CA HQ What you'll be doing: Drive process management and process improvements that aligns with Rubrik’s business strategy and delivers desired business outcomes – i.
e.
conduct gap analysis, identify key opportunities, prioritize the changes based on impact, test process model changes, build process assets e.
g.
, process diagrams, value stream maps, business flow and requirements document flow charts Orchestrate cross-functional collaboration with effective stakeholder engagement and deliver short-term/long-term roadmaps to support evolving business needs Suggest new methods to improve efficiency and effectiveness of personas across process areas Act as a program manager to drive Product Ops and cross-functional programs Partner with IT to automate business processes Develop and document end-to-end processes and process-related artifacts such as business requirements document, flow charts, value stream maps, etc.
Provide training as needed to support end users through business process or system changes Change Management and roll out of new processes and/or changes to the current Who you are: Flexible, fast learner who thrives in a rapidly evolving work environment Self-Driven and thrives under limited to moderate supervision to analyze and solve complex operational, systems-related issues Driven by and believes in productivity improvements, business process efficiencies and process flow documentation Able to see the big picture and work with a team to prioritize requests, ensuring delivery alignment without compromising goals Adept in critical thinking and understanding of business process, technology, systems, and tools Technical enough to be comfortable asking questions to dig into technical issues, quickly gather and synthesize information, devise a plan, get buy-in, and move towards resolution Experience you'll need: 10+ years of experience in designing and implementing business processes and solutions BA/BS with emphasis in a related field (business, communications, operations, supply chain management, information systems Experience designing end-to-end processes that scale, particularly with respect to order management and installed base management Extensive knowledge of business applications to support quote-to-invoice processes - CRM and ERP tools such as NetSuite, Salesforce Sales Cloud, Salesforce CPQ, Salesforce Service Cloud Comfortable with SaaS productivity tools such as GSuite, JIRA, SmartSheet, LucidChart, Slack, etc.
Experience with EDI and business applications integration tools are a plus Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts Mastery of Project management principles and concepts #LI-CH1 The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits.
The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.
S.
location.
Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US Pay Range $156,500—$234,700 USD About Rubrik: Rubrik is on a mission to secure the world’s data.
With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions.
Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications.
Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
Diversity, Equity & Inclusion @ Rubrik At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background.
In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation.
This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture: Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
Please contact us at hr@rubrik.
com if you require a reasonable accommodation to apply for a job or to perform your job.
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
We are looking for individuals who feel comfortable in ambiguity and are excited by the prospect of a challenge.
Rubrik is looking for a dynamic individual that can help Rubrik scale its product operations team and processes.
The Business Process Manager will primarily be responsible for designing business processes related to quote to invoice, including but not limited to order management, bookings, purchasing, returns, RMA, product usage, licensing, installed base management.
We are seeking someone who has an aptitude for working with cross functional teams to drive accurate and efficient results, possesses attention to detail, has the skills and the passion for designing processes that can scale for a growing organization.
Work Location: Hybrid (2-3 days per week) Palo Alto, CA HQ What you'll be doing: Drive process management and process improvements that aligns with Rubrik’s business strategy and delivers desired business outcomes – i.
e.
conduct gap analysis, identify key opportunities, prioritize the changes based on impact, test process model changes, build process assets e.
g.
, process diagrams, value stream maps, business flow and requirements document flow charts Orchestrate cross-functional collaboration with effective stakeholder engagement and deliver short-term/long-term roadmaps to support evolving business needs Suggest new methods to improve efficiency and effectiveness of personas across process areas Act as a program manager to drive Product Ops and cross-functional programs Partner with IT to automate business processes Develop and document end-to-end processes and process-related artifacts such as business requirements document, flow charts, value stream maps, etc.
Provide training as needed to support end users through business process or system changes Change Management and roll out of new processes and/or changes to the current Who you are: Flexible, fast learner who thrives in a rapidly evolving work environment Self-Driven and thrives under limited to moderate supervision to analyze and solve complex operational, systems-related issues Driven by and believes in productivity improvements, business process efficiencies and process flow documentation Able to see the big picture and work with a team to prioritize requests, ensuring delivery alignment without compromising goals Adept in critical thinking and understanding of business process, technology, systems, and tools Technical enough to be comfortable asking questions to dig into technical issues, quickly gather and synthesize information, devise a plan, get buy-in, and move towards resolution Experience you'll need: 10+ years of experience in designing and implementing business processes and solutions BA/BS with emphasis in a related field (business, communications, operations, supply chain management, information systems Experience designing end-to-end processes that scale, particularly with respect to order management and installed base management Extensive knowledge of business applications to support quote-to-invoice processes - CRM and ERP tools such as NetSuite, Salesforce Sales Cloud, Salesforce CPQ, Salesforce Service Cloud Comfortable with SaaS productivity tools such as GSuite, JIRA, SmartSheet, LucidChart, Slack, etc.
Experience with EDI and business applications integration tools are a plus Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts Mastery of Project management principles and concepts #LI-CH1 The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits.
The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.
S.
location.
Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US Pay Range $156,500—$234,700 USD About Rubrik: Rubrik is on a mission to secure the world’s data.
With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions.
Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications.
Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
Diversity, Equity & Inclusion @ Rubrik At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background.
In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation.
This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture: Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
Please contact us at hr@rubrik.
com if you require a reasonable accommodation to apply for a job or to perform your job.
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• Phone : NA
• Location : Palo Alto, CA
• Post ID: 9023880215
