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Senior Manager, Global Escalation Management

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Posted : Saturday, October 28, 2023 02:49 PM

Build the future of data.
Join the Snowflake team.
As Snowflake leads the Data Cloud in viewing, sharing, and managing the world’s most critical data, we seek to provide an integrated platform to support all kinds of developers, ranging from data engineers to data scientists to application developers.
One of the most critical users in Snowflake today is the builder or developer.
Whether building for analysis, data engineering, data science, or applications, these developers may be shaping, visualizing, and creating on top of the data ecosystem within Snowflake.
We’re looking for a Product Manager to own the developer experiences for these key personas.
You’ll be responsible for both driving new developers to Snowflake’s platform, and for building a set of product experiences that make Snowflake their favorite platform.
You’ll own an in-product developer experience as we make Snowflake an integrated development environment while supporting common tooling experiences.
You will be responsible for the strategy and delivery of our developer experiences that users will interact with in building the next generation of data apps.
IN THIS PRODUCT MANAGER ROLE YOU WILL: Define and evolve the product vision and direction for our developer experience as Snowflake disrupts application development.
Collaborate cross functionally across product, engineering, and design stakeholders across a large scope of our product surface area.
Ship features and improvements frequently and iteratively.
You will own getting your product out the door, and you will own making sure it’s constantly getting better.
Work hand in hand with customers, engaging in frequent conversations both onsite and in customer offices to understand their needs, gather feedback, and overall ensure that product direction is in tune with customer needs.
You’ll often go stretches where you’re talking to multiple customers every day, and you’ll rarely go more than a week without a deep customer conversation.
AN IDEAL PM FOR THIS ROLE WILL HAVE: Experience in building tools, experiences, and platforms for developers.
Familiarity with best practices around the software development lifecycle including building, testing, and deploying to production.
Built products that have browser authoring experiences, integration with code editors (e.
g.
VS Code, PyCharm), source control (e.
g.
GitHub, GitLab) or related experiences such as managing code projects.
A PRODUCT MANAGER AT SNOWFLAKE IS EXPECTED TO: Be able to understand the breadth of our product line and how customers use it, as well as technical details especially in owned areas.
Have experience defining a product vision and roadmap and managing incremental execution through successful launches.
Thrive in the dynamic environment that comes with being part of a fast moving startup.
That means flexibility as well as dealing with ambiguity.
Be highly data driven, knowing how to get, understand, and use data to make the best possible decisions.
Move quickly and constantly iterate, moving from hypotheses developed from customer conversations, data and insights to running tests to confirm those hypotheses, to learnings and iteration towards a solution that customers didn’t even realize they wanted but now can’t live without.
Operate deep in the technology stack that includes our secure data sharing layer, RBAC mechanisms, query processing, and the UX layer.
Drive execution with a cross-functional team, ensuring that everyone is working towards the same goals and impact.
Have 5+ years of relevant experience in a technical role, with at least 2 of those in a product management role.
Showing an understanding in the area of data management, Big Data analytics, data warehousing and/or cloud technologies is a plus.
The following represents the expected range of compensation for this role: The estimated base salary range for this role is .
Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth.
We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?

• Phone : NA

• Location : San Mateo, CA

• Post ID: 9055726267


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