CAFÉ TEAM MEMBER

Required Years of Experience 0-1 years Job Details Backhaus is hiring hard-working, enthusiastic café team members who love hospitality for both our San Mateo and soon to be opened Burlingame locaiton! We are looking for that extraordinary team members who are dedicated to creating amazing customer experiences, love being part of a team, and never falter on quality! Does this sound like you? Awesome, read on for more details about the role.
BACKHAUS Café Team Member As a new team member at the café, you do not need to know systems specific to Backhaus, nor do you need coffee experience to be considered for the role, but you do need to be excited about learning new things, collaborative, team oriented, have a love for artisanal food, know how to move with a sense of urgency/efficiency and most importantly enjoy working with the public.
ARE YOU THE RIGHT PERSON FOR THE JOB? You: are a good communicator thrive in a fast-paced environment are eager to provide quality hospitality and customer service to guests throughout a full shift understand the importance of adapting to changing environments and the unpredictability of a growing business are excited to work with a young and motivated team in a supportive environment are action-oriented, especially when under pressure, and look for solutions celebrate your team’s accomplishments enjoy delicious bread and pastries We have both a part-time and full-time hourly (+tips) positions available, with both shift lead and team opportunities available, based out of San Mateo and our soon to be opened Burlingame location.
PRIMARY RESPONSIBILITIES Provide guests with insights and information on our bread, pastry, and coffee offerings with kindness in mind.
Complete transactions at the register in a prompt, efficient, and friendly manner.
Fill and complete orders with a sense of urgency and with attention to detail.
Share workload with team members throughout the day to host a productive flow.
Maintain a clean and tidy workspace while working throughout the day.
Act as the liaison between the guests and the bakery.
Must be punctual and present for all scheduled shifts.
Once trained, provide consistent, delicious coffee to pair with our bread and pastries.
Sweep, mop, and clean drains to maintain a safe and clean environment.
QUALIFICATIONS Must have ability to provide high quality customer-facing service.
Must know how to work collaboratively in a team environment.
Must have problem-solving skills and the ability to communicate effectively should any issues arise.
Must know how to maintain a clean and organized work space.
Must be authorized to work in the United States.
(Required) COMPENSATION + BENEFITS Backhaus believes in investing in our employees through competitive wages and a culture of work life balance.
We offer great benefits including subsidized medical insurance, and dental insurance.
All full-time employees are eligible for paid time off, paid sick days, and “Backhaus holidays” paid at time and a half or a floating day off, as well as our 401K program.
At Backhaus, we are committed to creating great jobs.
We value diversity and always consider job applicants based on work experience, qualifications and talent.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
ADDITIONAL RESPONSIBILITIES The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular and consistent attendance and the ability to stand and work with hands and arms for at least eight (8) hours per day and five (5) days per week.
Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 50 pounds.
Stand and move throughout the cafe/bakery.
Must be able to interact with employees/customers for at least eight (8) hours per day and five (5) days per week.
Have consistent and reliable onsite attendance at the bakery.
Proficient interpersonal relations and communicative skills in English.
Interpret and follow a variety of instructions and procedures furnished in English - written, oral, diagram, or schedule form.
Work under pressure with changing priorities.
Communicate effectively and promptly to clients, vendors, and employees of the organization.
Auditory and visual skills – Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to work overtime occasionally at the last minute.
Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.
.
Perform basic math.
Compensation Details Compensation: Hourly ($18.
00 - $22.
00) plus tips Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts