Patient Administrative Specialist V - 10HR Days

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0 FTE Full time Day - 10 Hour R2335095 Onsite 73903 INFUSION TREATMENT AREA Administrative Support 875 Blake Wilbur Dr,PALO ALTO,California If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings.
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Day - 10 Hour (United States of America) A Brief Overview The primary responsibility of the Patient Administrative Specialist is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting.
An Patient Administrative Specialist supports any and all administrative tasks related to the daily operations of the clinic.
What you will do Expertise of 2 or more of IV skills AND Lead or trainer for two of the three required skills.
EPIC Super user.
May include some Level IV duties, plus: Serves as in-house expert resource on registration in EMR clinic/clinical programs, registration, benefits, and authorization process.
Keeps IT logic current in systems when changes occur both internally and externally.
Assigns daily work schedules, adjusts work for coordinator staff.
Meets productivity standard set for this position 90% of the time.
Performs monthly Quarterly Reviews on sample registrations performed by staff to ensure accuracy.
Prepares monthly productivity report from data supplied by staff, and other ad-hoc reports as requested.
Reviews registration edit report, identifies, documents and reports registration problems to technical staff, and corrects database in a timely fashion.
Administers and evaluates competency exams of new staff and provides on the job training.
Participates in registration orientation for new staff.
In the absence of the Operations Manager, maintains operations of the unit.
Qualifications High School Diploma/GED Required Associates' or Bachelor's degree in health-related field from an accredited college or university is highly desirable, or a combination of education and demonstrated work experience in a directly related field Three to five (3-5) years directly related experience at SHC required with a preference for experience within the PAS career ladder, preferably PAS III or IV Prior or demonstrated lead or supervisory experience at SHC highly preferred Required Knowledge, Skills and Abilities Level IV KSAs, plus: Skilled in effective communications, customer service, problem solving, and managing multiple priorities.
Demonstrated knowledge and understanding of insurance eligibility, benefits, contract language, and medical terminology.
Ability to demonstrate supervisory skills Demonstrates knowledge of registration policies, FSC determinations and contract information.
Accurately utilizes EPIC insurance dictionaries to assign FSC.
Demonstrates acceptance of patient and family regardless of race, gender, disease process, life-style, sexual orientation, religious or cultural beliefs.
Ability to utilize appropriate manual and electronic systems.
Ability to maintain confidentiality Physical Demands and Work Conditions Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families.
Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other.
C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.
Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.
People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $37.
30 - $42.
01 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
This pay scale is not a promise of a particular wage.