Resident Services Coordinator

Abode Services values safety, wellness, and respect for each other and for those who we serve.
Because of this commitment Abode Services is mandating that all employees be vaccinated effective September 30, 2021.
Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a skilled Resident Service Coordinator.
Summary: This position will create a comprehensive on-site program that will include but not limited to case management services, linkage to referrals, counseling, crisis intervention, collateral with family and other support people, and on-going and regular opportunities for celebrations, socialization, and community building.
Abode Benefits and Perks: $28.
85 per hour Dynamic, mission-drive culture and supportive leadership.
We support you in supporting others Full Benefits Package: 100% medical, dental, vision benefits coverage for employees 31 Day combination of Paid Time Off / Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 403(b) Retirement Savings Plans with Employer Match & Contribution Programs Supportive Supervision, Leadership Academy Programs, Professional Development Trainings How You Make an Impact: Provide case management services, including rehabilitative services, brokerage, collateral, and therapy to participants.
Complete assessment and case plans as needed.
Perform mental status exams, as well as safety assessments that include suicide, homicide, and gravely disabled assessments with participants on an on-going basis.
Provide crisis intervention.
Facilitate psycho-educational, support groups, and other therapeutic groups.
Plan on-going celebrations and social opportunities for residents that promote community.
Enter all data on time and correctly to support program evaluation and outcomes tracking.
Produce monthly reports outlining activities with residents.
Complete case notes and maintain files on services provided.
Work closely with property management to resolve housing issues and help residents retain their housing.
Create and develop a needs assessment for on-site activities and services.
Based on information from the needs assessment, develop a comprehensive on-site program at Opportunity Center Permanent Supportive Housing Units.
Conduct on-going resident satisfaction surveys and needs assessment; modify program and services as needed.
How You Meet the Qualifications: BA/BSW degree from an accredited university required.
MSW/MS/MA Psychology degree from an accredited university and registration with the California Board of Behavioral Sciences as an ASW/MFTi preferred.
Must possess 2 years of field experience working with people with serious mental illness, individuals with co-occurring disorders and complex health issues and/or the chronically homeless population.
Understanding of the following evidence based practices: Housing First, Motivational Interviewing, Harm Reduction, and Psychosocial Rehabilitation.
Strong engagement skills.
A willingness and ability to assertively create relationships with difficult to engage residents.
Possess a working knowledge of Psychiatric Disorders and Chemical Dependency Disorders.
Ability to build supportive and respectful working relationships with individuals diagnosed with a serious mental illness that instills hope and promotes self-determination using a strengths-based approach.
Sensitivity to and understanding of the special needs of the homeless.
Ability to effectively intervene in crisis situations, with de-escalation techniques.
Proficient in Microsoft Office computer programs.
Reliable transportation and proof of a valid and current California Drivers License and current insurance along with a clean DMV record required.
Ability to work flexible hours, including some weekends and evenings.
Education Required Bachelors or better in Social Work or related field Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)