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Internship - IT Operations

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Posted : Thursday, May 09, 2024 08:52 AM

OUR PURPOSE We are focused on Good Living for the Greater Good.
This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond.
It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.
INTERNSHIP SUMMARY The Prometheus Summer Internship Program is a paid program that will provide you with an inside look at the real estate operations of Prometheus, the largest private owner of multi-family properties in the Bay Area, with a growing portfolio that includes the Portland and Seatle regions, including residential apartments and commercial spaces.
This program will take place at our Home Office in Portland from June through August of Summer 2024.
We are seeking an enthusiastic, creative problem solver who will help define our mission of "Good Living for the Greater Good".
As our Prometheus IT Operations Intern, you will be a valuable member of our IT Operations team, you will have the opportunity to gain hands-on experience in a fast-paced environment.
You will work alongside experienced professionals to support our users, IT assets, critical IT infrastructure, and ensure that we minimize risk in an insecure world.
IT Operations consists of the IT Service Desk, IT Infrastructure, Information Security, and Cloud practices.
As an IT Operations Intern, you may have exposure in some or all of these practice disciplines.
General exposure: Work closely with IT team members to support various projects and initiatives.
Collaborate with other departments to understand and address their IT needs.
Assist in evaluating new technologies and solutions to improve IT efficiency.
Stay informed about industry trends and recommend relevant technologies.
IT Service Desk User Support: Learn IT Service Desk fundamentals, principles and responsibilities.
Provide first-level technical support to end-users, addressing hardware and software issues.
Assist in troubleshooting and resolving IT-related problems in a timely manner.
Project participation as needed.
IT Infrastructure: Learn IT Infrastructure fundamentals, principles and responsibilities.
Assist in the administration and maintenance of servers, network devices, and other IT infrastructure components.
Monitor system performance and ensure reliability and availability.
Project participation as needed.
IT Security: Learn Information Security and Cyber Security fundamentals, principles and responsibilities.
Collaborate with the IT security team to implement and enforce security measures.
Participate in security awareness training and assist in maintaining a secure IT environment.
Project participation as needed.
Cloud: Learn cloud fundamentals, principles and responsibilities.
Documentation: Create and update documentation for IT processes, procedures, and troubleshooting guides.
Maintain an organized inventory of hardware and software assets.
Other Responsibilities - Complete special projects as assigned by IT Infrastructure Manager, IT Service Desk Manager or Director of IT Operations & Information Security.
Provide weekly status reports to the Director of IT Operations & Information Security.
HERE'S MORE OF THE NITTY GRITTY: Our Prometheus IT Operations Intern possesses the following experience, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Currently enrolled in an accredited university with a sophomore, junior or senior standing Your Cultural Traits - Although we're a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits.
These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
COMPENSATION AND BENEFITS We offer a variety of benefits and perks that take compensation well beyond a paycheck.
Pay Range: $22.
25 to $23.
50 per hour Benefit Details to be provided

• Phone : NA

• Location : San Mateo, CA

• Post ID: 9072414210


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