Assistant General Manager

*Benefits and Perks* * Commission paid on sales * Opportunities for growth within the company including additional sales and management positions * Free classes * Team member discount on retail * Paid time off * Health insurance, vision, dental, life insuarnce, chiropractic/acupuncture *Job Summary* The ideal Assistant General Manager will assist the General Manager in overseeing all Studio functionality with a primary focus on Sales & Marketing, Customer Service and Studio Operations.
*Responsibilities and Duties* * Execute sales process, lead generation, follow-up and close – Ensure all staff is following the same process * Maintain acceptable level of personal sales duties and requirements throughout team * Drive membership intro sales at a 50% class conversion rate * Lead intro classes while establishing relationships and targeting individual’s wants and needs * Emphasize and enforce objectives of the club as a leader of the team * Ensure a positive energy and mindset within the team * Be aware of and able to problem solve current or prospective member issues * Ensure OMGs are being gathered to ensure quality interactions to achieve monthly sales quota * Set a standard for New Leads Contacted in 5 minutes or less and ensure process is being followed * Assist GM with retention efforts by running biweekly reports and completing tasks that follow (Lost Sheep and Past Dues) * Assist members with membership/billing related matters at a studio level * Maintain retail organization, inventory levels, and drive retail sales * Assist GM with schedule/ensure studio is properly staffed when needed * Oversee sales representatives directly in-studio on a day-to-day basis * Assist with organizing and participation in special in and out of studio events to promote the studio * Assist with executing special in and out of studio events * Assist with social media management * Assist in developing teams’ sales skills through workshops and roleplays * Assumes responsibility for developing personal selling skill * Communicate with GM on studio/staff issues and forward any member and/or staff escalations * Back-up for GM when not in studio * Other duties as assigned *Qualifications and Skills* * 2+ years of fitness or relevant sales experience.
* Confident in generating personal sales and training Sales Reps in sales * Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training * Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email * Ability to excel in a fast changing, diverse environment.
* Ability to recognize areas of improvement and make changes using good judgement.
* An affinity and passion for fitness.
* Solid writing and grammar skills.
* Highly organized, proficient in data management, ability to prioritize and meet deadlines.
* Professional, punctual, reliable and neat.
* Strong attention to detail and accuracy.
* Trustworthy and ability to handle confidential information.
* Ability to work harmoniously with co-workers, clients and the general public.
* Proficiency with computers and Studio software.
Job Type: Full-time Pay: $20.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday * Weekends as needed Ability to Relocate: * San Mateo, CA 94401: Relocate before starting work (Required) Work Location: In person