Founded in 2005, PLM (Private Label Mfg.
) provides the best value in performance parts.
We're looking for Customer Success Rep to join our team.
If you're driven, have "whatever it takes" mindset, we want to hear from you.
Responsibilities:
* Proficient in Shopify backend.
* Support Sales Team functions.
* Review daily orders, contact customer to verify order.
* Contact customers by phone.
* Making 100+ calls/texts a day.
* Emailing hundreds of emails daily.
* Concustomer unsold customers by emails and/or phone.
* Answer incoming phone calls and resolve customer inquiries and complaints.
* Work with Sales and Techincal Team.
Qualifications:
* Minimum of 1+ year experience in ecommerce platform (Shopify.
)
* Previous experience in sales, customer service, or other related fields.
* Driven, "Whatever it takes" mindset.
* Punctuality, Honest, reliable, organized.
* Familiarity with all e-commerce platforms.
* Strong communication skills.
* Deadline and detail-oriented.
* Automotive parts knowledge is a plus!
Job Types: Full-time, Part-time, Contract
Pay: $49,000.
00 - $89,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
Compensation package:
* Bonus opportunities
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* E-commerce: 1 year (Preferred)
* Customer service: 1 year (Preferred)
Work Location: In person
Whatsapp
