Cashier/Customer Service

_Cashier/Customer Service _ _Customer Service Associate/Cashier _ _Cashier/Customer Service_ *Job Summary:* Convenience Store Cashiers are responsible for providing excellent customer service and maintaining a clean and professional appearance.
Additional responsibilities include processing accurate cash and credit card transactions, keeping reports of your daily activity, maintaining a consistent clean work environment both inside the convenience store and at the outside gasoline dispensers, merchandising product and cooking.
*Duties/Responsibilities:* · Report to work promptly neatly groomed and in uniform (includes name tag and slip resistant shoes).
· Clock-in at the scheduled shift start and clock-out at the scheduled end of shift or when performing non-work-related tasks.
· Ensure customers are given excellent and friendly service.
· Be polite and friendly toward customers, greeting them and thanking them for their business.
· Refuse all gratuities/gifts, graciously.
· Make sure all merchandise is property stocked and available to the customer.
· Check in and receive merchandise from vendors.
· Immediately report any maintenance or mechanical problem to the Manager or the Manager-on-call.
If neither is available, the Territory Manager should be notified.
· Promote store specials as required.
· Enter all sales in register at the time of sale.
· Make safe drops according to company policy.
· Keep work area neat, clean and organized.
· Clean outside equipment and merchandisers regularly.
· Clean fountain and coffee areas, equipment and stock as needed.
· Sweep and mop floors as necessary; all shifts pick up parking lot and clean as necessary.
· Maintain cleanliness of all areas of the store, including restrooms · Pick up and empty trash and clean store on each shift.
· Prepare shift check out and report accurately.
· Prepare day close out.
· Report accidents, incidents and/or drive offs during a shift to the Store Manager as soon as they occur.
· Other duties customary to the convenience store industry (included but not limited to stocking, facing and fronting the sales floor and cooler).
· Check and clean car wash daily for debris and foreign objects.
· Adhere to all federal and state statutes regarding the sale of tobacco, lottery, and alcohol.
*Required Skills/Abilities:* · Knowledgeable about company policies and procedures.
· Safety and security conscious.
· Utilize proper safe food handling procedures; ensuring food is prepared properly (i.
e.
maintaining proper temperature); food area is properly stocked, cleaned and labeled.
· Must be 21 years of age or older *Physical Requirements:* · Ability to repeatedly lift 40-50 pounds on a regular basis (putting out trash, moving stock, etc.
) · Must be able to stand for extended periods of time (e.
g.
7-9.
5 hours at a time).
Job Types: Full-time, Part-time Pay: $19.
00 per hour Benefits: * Health insurance * Paid time off Shift: * 8 hour shift * Day shift * Evening shift * Morning shift * Night shift * Overnight shift Weekly day range: * Every weekend * Monday to Friday Experience: * Customer service: 1 year (Preferred) Ability to Relocate: * Menlo Park, CA 94025: Relocate before starting work (Required) Work Location: In person