*L'Occitane En Provence*, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and well-being Provencal products and services.
_*L'Occitane *_continues to grow, opening several new boutiques nationwide *_L'Occitane_* seeks to revive the Provencal way of life and traditions through high-quality, effective personal care products as a great answer for natural well-being.
*POSITION SUMMARY: *
* The Assistant Manager reports directly to the Store Manager and is responsible for assisting the Store Manager in running the daily operations, ensuring overall store success driving sales, reinforcing operations, merchandising, and beauty advisor development as well as overall service and brand integrity for the individual boutique.
*RESPONSIBILITIES:*
* Acquire strong product knowledge of the entire *_L'Occitane_* product line
* Advise and assist customers with their choices of products for themselves and for gifts
* Acquire extensive knowledge of *_L’Occitane_* skincare product lines
* Manage, supervise and train staff *Provide outstanding customer service*
* Communicate _L'Occitane_
*Standards and expectations for the management team and sales associates *
Maintain *_L'Occitane_* standards and hold staff accountable for providing quality customer service and achieving sales goals
* Analyze and review sales associate's performance
* Develop coaching logs and refine selling techniques on a storewide and individual basis
* Maintain, train, and coach *_L'Occitane_* visual and merchandising standards
* Develop a preferred customer registry for follow-up phone calls, product launches, and exclusive events
* Develop a skincare customer base
* Recruit, hire, and train Beauty Advisors and future management candidates
*REQUIREMENTS:*
* 2+ years of work experience in retail sales
* Proven ability to motivate a sales force
* Must present a positive professional and energetic attitude
* Must possess a passion for customer service and selling
* Excellent oral and written communication skills are required.
* Basic math skills are necessary.
* Computer literacy including MS Office a plus
*_We offer a fun and successful team environment with a passion for selling skincare products.
_*
* Great employee discounts
* Accrual of PTO vacation (2 weeks accrued per year)
* Accrual of Sick PTO (2 weeks per year)
* 11 Paid Holidays
* We provide ongoing training on product knowledge and selling techniques
* Great healthcare benefits
* 401k with a company match after 12 months
* Tuition reimbursement program
* Free Life Insurance, Short Term, and Long-Term Disability Insurance
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WORK AUTHORIZATION/SECURITY CLEARANCE:_*
Applicants must be able to obtain airport security clearance through a fingerprint-based criminal history background check conducted by the Transportation Safety Administration (TSA) in order to receive the required airport security badge.
Job Type: Full-time
Pay: $22.
00 - $27.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Experience:
* Customer service: 1 year (Preferred)
* Retail Store Managers: 1 year (Preferred)
* Beauty/Skin Care: 1 year (Preferred)
Work Location: In person
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