Director, Business Strategy - Walmart+ Member Retention

Position Summary.
.
.
What you'll do.
.
.
About Walmart+ Walmart+ is a membership program that brings together valuable in-store and digital benefits like no other retailer can.
Our mission is simple to save our members time and money on their everyday essentials, plus so much more.
For us, that means giving them access to a lot of great benefits like free delivery from store, free shipping with no minimum order, a Paramount+ Essential subscription, mobile Scan & Go, member pricing on fuel, ability to earn Walmart Cash on Expedia travel, and early access to deals.
About The Role We are looking for a Director, Business Strategy - Walmart+ Member Retention to join the Walmart+ Member Retention Strategy team.
This role sits within the broader Walmart+ Business team and will lead a team tasked with driving paid member engagement and retention.
The ideal candidate is someone who can combine a member-first mindset with a deep understanding of membership/subscription performance drivers and proven experience in data-led decision making.
The candidate should be a strong collaborator who is adaptable, strategic, & results-oriented.
The role is highly visible and collaborative, and we are looking for someone who can create a strong vision, direct the analyses to back it up, and drive the execution of the tactics alongside our cross-functional partners.
What you'll do.
.
.
Drive business results: Analyze, interpret, and share performance trends for our paid member base and the key drivers of retention.
Formulate the retention strategy: Armed with insights on program performance and initiatives, shape the strategy that will drive continued improvement in retaining our paid members, build the business cases for initiatives and develop the strategic roadmap.
Launch growth initiatives to execute the strategy: Collaborate with a cross-functional team to inform new tests, launch new initiatives, and establish success metrics and reporting.
Lead the paid retention strategy team: L ead a small-but-mighty team of strategists, while serving as a strong partner to a cross-functional group of Product Managers, Marketers, Designers, other strategists, and more.
Champion the Walmart Culture : Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open-Door Policy.
You'll wow us if.
.
.
You have a deep understanding of what it takes to build and nurture a successful membership or subscription business, particularly in retention You have experience managing and growing teams, while also building relationships and influence without authority You have top-notch analytical skills to interpret insights coming from various initiatives and have a mindset for continuous learning and improvement.
You can collaborate in a highly cross functional environment, often in complex organizational matrices You have excellent communication and interpersonal skills to collaborate and communicate at appropriate levels of detail, based on the audience You are structured in your thought process and can break down large problems into smaller simpler problems You're someone with strong discipline and organization skills; someone who can gets things done yourself and steer the ship You're stimulated by challenges and are ready to engage at Fortune 1 scale Minimum Qualifications.
.
.
Outlined below are the required minimum qualifications for this position.
Bachelor's degree in Business Administration or related field OR related experience; AND 6+ years experience in strategy, data analytics, consulting, or related field Preferred Qualifications.
.
.
Outlined below are the optional preferred qualifications for this position.
Experience in: Business strategy / growth strategy in a customer lifecycle role Loyalty or subscription-based program; understanding of a recurring revenue business Collaboration with analytics, data science, product, and technology partners Driving results in a matrixed organization Leading direct reports #WalmartPlus The above information has been designed to indicate the general nature and level of work performed in the role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.
walmart.
com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.
Walmart at https://bit.
ly/3iOOb1J .
The annual salary range for this position is $143,000.
00-$286,000.
00 Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include: - Regional Pay Zone (RPZ) (based on location) - Stock equity incentives Minimum Qualifications.
.
.
Outlined below are the required minimum qualifications for this position.
If none are listed, there are no minimum qualifications.
Minimum Qualifications Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 6 years' experience in retail merchandising, operations management, or related area OR 8 years' experience in retail merchandising, operations management, or related area.
2 years' supervisory experience Preferred Qualifications.
.
.
Outlined below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.
Leading a cross-functional team Masters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation Primary Location.
.
.
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America