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Posted : Saturday, April 20, 2024 08:02 AM
Cuyana is currently hiring a full-time Retail Operations Lead for our Stanford Shopping Center store location.
Are you a self-motivated team player who enjoys delivering exceptional operational support to create a memorable retail experience? Then you may have the ideal skills to be part of our team! Benefits: Medical, dental, vision, life, disability; vacation, sick and holiday pay; commuter benefit, 401k, bonus, and generous employee discount.
Compensation range for this role is $21- 24/hr commensurate with experience.
RESPONSIBILITIES* Operational Excellence Comply with Back of the House Standards Work with management to organize the stockroom effectively for ease of finding merchandise quickly, prioritizing based on sales and maximizing stock room space Process transfers (shipment) in a timely, accurate and consistent manner to increase the efficiency of Product Flow Prepare products for the sales floor by noting new sample units needed Partner with store team for floor placement and retrieval of products to fulfill orders Uphold all visual merchandise standards on the sales floor with direction from manager, including correct tags, stuffing, steaming, etc.
Process and manage Async, Bopis and phone orders; coordinate in-store store pick up, and same day courier deliveries Weekly - Review and reconcile Negative on hands Monthly - Process RTDC, donation, and damage reconciliation in a timely and accurate manner according to guidelines Assist with set up for seasonal or product launches Assist with Archive sale markdowns when necessary Ensure store maintenance and safety standards are in compliance with standards Order store supplies - FOH and BOH Support FOH based on business needs Product Support Pull sizes and product from stock, go backs, bagging, and gift wrapping product Assist with monogramming Partner with other employees on tasks, processes, merchandising and product flow opportunities Ensure timely communication with management regarding location of product, as well as updates on product received and sent Ensure basic understanding of product - Leather Goods, Apparel, and Jewelry - using training resources to maintain and develop Product Knowledge.
Participate in team training when available Cultivate Community Assist with creating a memorable shopping experience that exists through effective organization of the back of house areas and merchandise on the sales floor Work with the team to achieve results that positively impact the business Be a brand ambassador.
Consistently represent the Cuyana brand and values at all times Lead by example, demonstrate integrity and consistency of Cuyana values Understand the needs of and develop a good working relationship with your team members Manage Client concerns with care Demonstrate teamwork and management support Demonstrate proper phone etiquette at all times Give Back - at Cuyana we help each other out - support company, retail and community events especially during the peak season Policy and procedure Ensure Loss Prevention Standards and Procedures are being followed to help minimize loss Maintain regular and consistent attendance as defined in the attendance policy Comply with dress code and grooming standards Handle your personal Area of Responsibility consistently and to expectation *May change based on business needs REQUIREMENTS 1-2 years experience in shipping and receiving Embody Cuyana's Fewer, Better ethos Team player who thrives in a fast paced environment Professional attitude and customer service focused Dependable with all store responsibilities Flexible, adaptable, and willing to jump in and help Strong organization, and communication skills Comfortable handling customer conversations and interactions Technology savvy Flexible work schedule - must be available to work weekends, evenings, holidays, events Can bend, reach, lift, and move stock and product; Able to carry 25-30 lbs Comfortable climbing ladders Follow current COVID-19 safety protocols (even if fully vaccinated) A CONNECTION TO OUR VALUES We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment.
We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
Cultivate Community – you are honest, inclusive, and always willing to lend a hand Create Excellence – you are accountable, decisive, and drive for results Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way
Are you a self-motivated team player who enjoys delivering exceptional operational support to create a memorable retail experience? Then you may have the ideal skills to be part of our team! Benefits: Medical, dental, vision, life, disability; vacation, sick and holiday pay; commuter benefit, 401k, bonus, and generous employee discount.
Compensation range for this role is $21- 24/hr commensurate with experience.
RESPONSIBILITIES* Operational Excellence Comply with Back of the House Standards Work with management to organize the stockroom effectively for ease of finding merchandise quickly, prioritizing based on sales and maximizing stock room space Process transfers (shipment) in a timely, accurate and consistent manner to increase the efficiency of Product Flow Prepare products for the sales floor by noting new sample units needed Partner with store team for floor placement and retrieval of products to fulfill orders Uphold all visual merchandise standards on the sales floor with direction from manager, including correct tags, stuffing, steaming, etc.
Process and manage Async, Bopis and phone orders; coordinate in-store store pick up, and same day courier deliveries Weekly - Review and reconcile Negative on hands Monthly - Process RTDC, donation, and damage reconciliation in a timely and accurate manner according to guidelines Assist with set up for seasonal or product launches Assist with Archive sale markdowns when necessary Ensure store maintenance and safety standards are in compliance with standards Order store supplies - FOH and BOH Support FOH based on business needs Product Support Pull sizes and product from stock, go backs, bagging, and gift wrapping product Assist with monogramming Partner with other employees on tasks, processes, merchandising and product flow opportunities Ensure timely communication with management regarding location of product, as well as updates on product received and sent Ensure basic understanding of product - Leather Goods, Apparel, and Jewelry - using training resources to maintain and develop Product Knowledge.
Participate in team training when available Cultivate Community Assist with creating a memorable shopping experience that exists through effective organization of the back of house areas and merchandise on the sales floor Work with the team to achieve results that positively impact the business Be a brand ambassador.
Consistently represent the Cuyana brand and values at all times Lead by example, demonstrate integrity and consistency of Cuyana values Understand the needs of and develop a good working relationship with your team members Manage Client concerns with care Demonstrate teamwork and management support Demonstrate proper phone etiquette at all times Give Back - at Cuyana we help each other out - support company, retail and community events especially during the peak season Policy and procedure Ensure Loss Prevention Standards and Procedures are being followed to help minimize loss Maintain regular and consistent attendance as defined in the attendance policy Comply with dress code and grooming standards Handle your personal Area of Responsibility consistently and to expectation *May change based on business needs REQUIREMENTS 1-2 years experience in shipping and receiving Embody Cuyana's Fewer, Better ethos Team player who thrives in a fast paced environment Professional attitude and customer service focused Dependable with all store responsibilities Flexible, adaptable, and willing to jump in and help Strong organization, and communication skills Comfortable handling customer conversations and interactions Technology savvy Flexible work schedule - must be available to work weekends, evenings, holidays, events Can bend, reach, lift, and move stock and product; Able to carry 25-30 lbs Comfortable climbing ladders Follow current COVID-19 safety protocols (even if fully vaccinated) A CONNECTION TO OUR VALUES We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment.
We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
Cultivate Community – you are honest, inclusive, and always willing to lend a hand Create Excellence – you are accountable, decisive, and drive for results Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way
• Phone : NA
• Location : Palo Alto, CA
• Post ID: 9034414294
