Desktop Support Technician IT

Tutor Perini Corporation is seeking a Desktop Support Technician for our office in Menlo Park, CA.
About Tutor Perini Tutor Perini Corporation is a leading civil, building, and specialty Construction Company that believes integrity, teamwork, and a collaborative approach are fundamental to our business success.
We transform industries and communities through stunning and complex infrastructure projects to ensure public safety, maintain a quality of life and support a healthy economy.
For more than a century, Tutor Perini Corporation’s family of civil construction companies has supported the development and maintenance of infrastructure across our great nation.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access projects and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport expansions and bridge projects.
At Tutor Perini you will have the opportunity to work on a variety of large, high-profile, projects that impact your community.
Extraordinary Projects need Exceptional Talent The IT Technician is IT’s primary customer support interface with end-users.
The IT Tech provides PC, network, server and telephone support to end-users at regional office and job site locations in person and by manning the help desk hotline.
This position will work closely with Tutor Perini’s Field Service management to support a wide variety of hardware and software platforms, including: desktops, laptops, mobile devices (iPhones, Droids, iPads) servers, printers, peripherals, Windows 7, Windows 10, Windows 11, Active Directory, Desktop Authority, Bluebeam and MS Office 2013, 2016 and Office 365.
Deployed technologies include thin client computing with Remote Desktop Services and Citrix Xen Desktop.
The IT Technician may also be called on to support task/projects outside of their respective local area, for instance temporary support at another business unit and new job site office setup.
The ideal candidate will possess excellent communication, problem-solving and customer service skills.
As an Desktop Support Technician at Tutor Perini Corp, reporting to IT Manager, you will have the opportunity to: Install network equipment, desktops and phone systems at remote job sites and permanent offices Image new PC’s and update images on currently deployed PC’s utilizing the SmartDeploy platform Coordinate installation or removal of IT related equipment Remotely install or remove end-user software Manage availability, performance and scalability of client facing applications connected to the data center Proactively monitor and perform troubleshooting to diagnose and isolate network problems and minimize downtime Requirements: High School Diploma or equivalent required.
Associate degree in conjunction with other certifications and work experience considered.
Bachelor’s degree is preferred 2+ years of experience supporting end users locally/regionally in conjunction with remote access tools Microsoft Certified Professional and A+ certification preferred Proven mastery of Windows operating systems, including Windows 7, 10, and 11 Strong working knowledge of Active Directory – ability to create/modify/disable accounts.
Familiarity with drive mappings/Desktop Authority application is recommended Ability to set up smart phones and tablet computers (iPads) for corporate access and basic troubleshooting support Excellent documentation and organizational skills Strong troubleshooting and problem-solving skills Relevant Technologies: Microsoft Outlook/Exchange including M365 and Exchange Online Microsoft Active Directory and Windows domain networks Bomgar Remote Support Understanding of TCP/IP and relevance of connectivity Knowledge of construction industry-related software such as Autodesk products, Procore, Bluebeam, etc.
, is a plus Expected salary range for this position is $90,000 - $100,000 depending on experience.
Tutor Perini builds extraordinary projects and we need exceptional talent.
Join us and together Equal Opportunity Employer