High-Tech Field Service Engineer

*FIELD SERVICE ENGINEER SKILLS AND EXPECTATIONS * *All FSEs shall possess the qualifications for Level Ill certification which include but are not limited to the skills or activities listed below.
Skills and expectations are generically described below and may vary depending upon tool applicability.
* A.
At least six months experience working with the S=model(s) of equipment being supported under this FSA.
B.
The ability to demonstrate proficiency in all the tasks listed in applicable factory-specific service Scopes of Work and any other factory-specific requirements as agreed to in writing.
*C.
SAFETY (IF/AS APPLICABLE): * 1.
Apply appropriate equipment specific safety procedures rigorously.
2.
Suggest and maintain safety improvements.
3.
Perform tasks according to safety system requirements.
4.
Identify and describe hazards and safety procedures for acids, solvents, pressurized and inert gases, cryogenics related to the equipment set.
5.
Describe the mechanical, electrical (EEW), vacuum, pneumatic.
hydraulic, and thermal hazards and the associated safety procedures for the equipment set.
6.
Apply ergonomically correct methods for lifting and handling of equipment and equipment components.
7.
Recognize and describe the use of emergency shut off switches, interlocks, and valves for the machines in the equipment cluster/set.
8.
Describe the correct hot work safety procedures.
9.
Correctly handle reactive gases, acids, solvents, pressurized and inert gases at point of use, specific to the equipment set.
10.
Describe MDA and safety system leak detection.
11.
Certified to perform CPR and First Aid.
Has received Electrical Safety Training (if in U.
S.
must meet OSHA Requirements), has read and understands end customer Electrical Safety Procedures, understands Control of Hazardous Energies and Lock Out Tag Out (LOTO) procedures.
*D.
OVERALL EQUIPMENT KNOWLEDGE * 1.
Display knowledge of software and controls specific to the process tools in the equipment set.
2.
Ensure machine quality standards are met before returning the machine back to production by performing appropriate monitors.
3.
Use simple measurement tools in a documented procedure.
4.
Use basic hand tools properly as defined for the equipment group.
5.
Perform automatic system alignments/adjustments per specifications.
6.
Run standard machine monitors.
7.
Operate optical measurement equipment.
8.
Attain basic theoretical knowledge of the equipment in the set.
9.
Demonstrate knowledge of facilities and sub-systems of the process tools in the equipment.
Set.
10.
Understand the impact of the equipment variables on the process.
11.
Assist with improvements and upgrades.
12.
Work with ATS customers and suppliers and installation facilities to install new equipment.
13.
Demonstrate proficiency in electrical skills about working within EEW procedures.
*E.
GENERAL * 1.
Speak and write in English 2.
Display knowledge of the tool and ability to independently run the tool *MAINTENANCE/ TROUBLESHOOTING * 1.
Perform daily, weekly, monthly, quarterly, semi-annual, and annual preventative maintenance (PM) as defined for each equipment set.
2.
Assist in major PMs.
3.
Perform weekly maintenance based on data.
4.
Recognize and react accordingly to alarms and error codes.
5.
Troubleshoot basic transport problems (e.
g.
, shuttle cassette not sitting on elevator properly).
6.
Maintain equipment as certified from supplier operations.
maintenance, and troubleshooting classes.
7.
Troubleshoot using complex Response Flow Checklists (RFC) and schematics.
Know how all sub-systems are integrated.
8.
Participate in RFC development.
9.
Apply advanced troubleshooting methods.
10 Participate as the experts in the implementation of equipment improvements.
*B.
DOCUMENTATION/ SYSTEMS * 1.
Write PM specifications and RFCs.
2.
Use PM checklists correctly and update PM checklist with expert supervision.
3.
Enter necessary equipment data into the ATS data collection database.
correctly.
including sub-assembly and repair data.
4.
Generate status reports and interpret data from the ATS data collection database to solve problems.
*C.
CUSTOMER AND SUPPLIER INTERFACE * 1.
Work with ATS customers and suppliers and designated installation facilities to install new equipment.
2.
Interact with ATS customers and suppliers and designated factory support groups.
*D.
FSE SPECIFIC REQUIREMENTS * 1.
Tool preventive maintenance in accordance with ATS processes and procedures (bi-weekly, monthly, quarterly, semi-annual, and annual) 2.
Attend on-site meetings as required 3.
Perform weekly sustaining maintenance 4.
Recognize and react accordingly to alarms and error codes 5.
Troubleshoot any tool down situations 6.
Enter necessary equipment data into the ATS data collection database and generate reports as required 7.
Request return material authorization (RMA) 8.
Install failed part 9.
Process the return of the failed part Page 10.
Thermal interface material (TIM) changes 11.
Removal of thermal arrays (TAs) during routine TIM changes 12.
Tool Conversions 13.
On Call Support 14.
Tool De-Installs/ Re-Installs 15.
New tool Installs Job Type: Full-time Pay: From $72,900.
00 per year Experience level: * 5 years Schedule: * Monday to Friday Work setting: * In-person * Office Education: * Bachelor's (Required) Experience: * High Tech Field Service: 2 years (Required) * Electronics Manufactuing Test: 1 year (Required) * System Level Test: 1 year (Required) Ability to Relocate: * Palo Alto, CA: Relocate before starting work (Required) Work Location: In person