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Posted : Friday, December 01, 2023 12:42 AM
JOB
The Information Services Department seeks a qualified Network Engineer - IS Communication Specialist II.
This position is responsible for design, configuration, maintenance, and fault isolation of the County enterprise network including: network security, routing, switching, wireless LAN, WAN, VOIP, Virtual Private Networking, testing, and repairing network infrastructure.
This individual may exercise technical and functional direction over lower-level staff and may also provide training on a project basis.
The ideal candidatesfor these positions will have proficiency and experience with: Advanced network infrastructure engineering, configuration, installation, and maintenance methods and techniques.
Management of L2 and L3 technologies and security including adjacency/convergence protocols and techniques (EIGRP, OSPF, BGP).
IP traffic redistribution and route filtering.
VPN setup and troubleshooting including IPSec.
Application of ACL's and VLAN Configuration Management.
Aruba Wireless managed environment including Aruba Central, Clearpass Airwave and Controllers.
Configuring and building an industry standard network monitoring and alert system (SolarWinds experience is desirable).
Technical writing and diagraming skills for producing use case documentation and standard operating procedures.
The ideal candidateswill also have knowledge of: Arista switching environment.
Arista CloudVision Management Platform experience ideal.
HPE/Aruba switching and routing experience.
SDWAN technology with Silver Peak experience ideal.
Cradlepoint and Cradlepoint NetCloud Manager experience ideal.
Aruba Wireless managed environment.
Firewalls including Cisco ASA, Palo Alto, or both.
F5 or competing/compatible load balancing technologies.
Network Security design.
UPS connectivity & installation.
Cloud datacenter support experience.
DNS, DHCP and an understanding of IPAMThe position will require the individual to participate in an on-call capacity after working hours.
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
EXAMPLE OF DUTIES Duties may include, but are not limited to, the following: Define, assist in design, and implement system infrastructure and solutions.
Evaluate and effectively respond to requests for assistance from users experiencing problems with telecommunications, wireless, and network systems in person, over the phone, or remotely; diagnose system hardware, software, and operational problems; trains users on software and hardware usage by providing instruction and documentation in person, on the phone, or electronically.
Implement new systems, programs, and hardware and software upgrades.
Implement, maintains, and enforces policies and procedures for telecommunications, and network administration.
Respond to inquiries from other departmental staff and documents and communicates problem resolutions.
Confer with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements.
Maintain hardware and software inventory; verifies stock and supplies for replacement parts; picks up parts from vendors; repairs and refurbishes equipment and peripherals from available parts.
Research and provide recommendations or with approval, purchase tools, supplies, and repair parts from a variety of sources.
Write and maintain user and technical operating instructions and documentation; provide training to users and other technical staff and advise on best practices.
Assist in coordinating activities with other information services department staff.
May serve as technical lead for assigned projects, including gathering user and system requirements, working with vendors, contractors, project managers, and other project staff, installing, configuring, testing, and providing general technical support, and developing technical and user documentation.
Provide updates, status, and completion information to staff and/or users via voicemail, email, or in-person communication.
Installs, configures, and maintains systems.
Monitors and evaluates overall system performance.
Performs related duties as assigned.
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job.
SUPPLEMENTAL INFORMATION Open and Promotional.
Anyone may apply.
Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
A supplemental application form must be submitted in addition to our regular employment application form.
Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.
The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions.
Candidates who pass the application screening will be invited to a panel interview (weight: 100%).
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification.
All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.
All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online.
If you are currently on the County's website, you may click the "Apply" button.
If you are not on the County's website, please go to https://jobs.
smcgov.
org to apply.
Online applications must be received by the Human Resources Department before midnight on the final filing date.
~TENTATIVE RECRUITMENT SCHEDULE~Final Filing Date: Tuesday, December 19, 2023 11:59 PM Application Screening: December 21, 2023Panel Interviews: January 8 and/or 9, 2024 San Mateo County is centrally located between San Francisco, San Jose, and the East Bay.
With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.
The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment.
The County seeks to hire, support, and retain employees who reflect our diverse community.
We encourage applicants with diverse backgrounds and lived experiences to apply.
Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
HR Contact: Kristin Herman (11282023) (IS Communications Specialist II - V281)
This position is responsible for design, configuration, maintenance, and fault isolation of the County enterprise network including: network security, routing, switching, wireless LAN, WAN, VOIP, Virtual Private Networking, testing, and repairing network infrastructure.
This individual may exercise technical and functional direction over lower-level staff and may also provide training on a project basis.
The ideal candidatesfor these positions will have proficiency and experience with: Advanced network infrastructure engineering, configuration, installation, and maintenance methods and techniques.
Management of L2 and L3 technologies and security including adjacency/convergence protocols and techniques (EIGRP, OSPF, BGP).
IP traffic redistribution and route filtering.
VPN setup and troubleshooting including IPSec.
Application of ACL's and VLAN Configuration Management.
Aruba Wireless managed environment including Aruba Central, Clearpass Airwave and Controllers.
Configuring and building an industry standard network monitoring and alert system (SolarWinds experience is desirable).
Technical writing and diagraming skills for producing use case documentation and standard operating procedures.
The ideal candidateswill also have knowledge of: Arista switching environment.
Arista CloudVision Management Platform experience ideal.
HPE/Aruba switching and routing experience.
SDWAN technology with Silver Peak experience ideal.
Cradlepoint and Cradlepoint NetCloud Manager experience ideal.
Aruba Wireless managed environment.
Firewalls including Cisco ASA, Palo Alto, or both.
F5 or competing/compatible load balancing technologies.
Network Security design.
UPS connectivity & installation.
Cloud datacenter support experience.
DNS, DHCP and an understanding of IPAMThe position will require the individual to participate in an on-call capacity after working hours.
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
EXAMPLE OF DUTIES Duties may include, but are not limited to, the following: Define, assist in design, and implement system infrastructure and solutions.
Evaluate and effectively respond to requests for assistance from users experiencing problems with telecommunications, wireless, and network systems in person, over the phone, or remotely; diagnose system hardware, software, and operational problems; trains users on software and hardware usage by providing instruction and documentation in person, on the phone, or electronically.
Implement new systems, programs, and hardware and software upgrades.
Implement, maintains, and enforces policies and procedures for telecommunications, and network administration.
Respond to inquiries from other departmental staff and documents and communicates problem resolutions.
Confer with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements.
Maintain hardware and software inventory; verifies stock and supplies for replacement parts; picks up parts from vendors; repairs and refurbishes equipment and peripherals from available parts.
Research and provide recommendations or with approval, purchase tools, supplies, and repair parts from a variety of sources.
Write and maintain user and technical operating instructions and documentation; provide training to users and other technical staff and advise on best practices.
Assist in coordinating activities with other information services department staff.
May serve as technical lead for assigned projects, including gathering user and system requirements, working with vendors, contractors, project managers, and other project staff, installing, configuring, testing, and providing general technical support, and developing technical and user documentation.
Provide updates, status, and completion information to staff and/or users via voicemail, email, or in-person communication.
Installs, configures, and maintains systems.
Monitors and evaluates overall system performance.
Performs related duties as assigned.
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job.
SUPPLEMENTAL INFORMATION Open and Promotional.
Anyone may apply.
Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
A supplemental application form must be submitted in addition to our regular employment application form.
Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.
The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions.
Candidates who pass the application screening will be invited to a panel interview (weight: 100%).
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification.
All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.
All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online.
If you are currently on the County's website, you may click the "Apply" button.
If you are not on the County's website, please go to https://jobs.
smcgov.
org to apply.
Online applications must be received by the Human Resources Department before midnight on the final filing date.
~TENTATIVE RECRUITMENT SCHEDULE~Final Filing Date: Tuesday, December 19, 2023 11:59 PM Application Screening: December 21, 2023Panel Interviews: January 8 and/or 9, 2024 San Mateo County is centrally located between San Francisco, San Jose, and the East Bay.
With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.
The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment.
The County seeks to hire, support, and retain employees who reflect our diverse community.
We encourage applicants with diverse backgrounds and lived experiences to apply.
Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
HR Contact: Kristin Herman (11282023) (IS Communications Specialist II - V281)
• Phone : NA
• Location : San Mateo, CA
• Post ID: 9006379878
